How to hide all variables from catalog item?

[Ashwini Jadhao]

Hi,

How to hide all variables from catalog item.

I am trying it with UI policy but I have 15 Ui policies on same catalog item and also I have given order to all UI policies.

but it is get override on other UI policy.I have written this script but it is not working properly

var dbtype = g_form.getValue('Department');
var subType = g_form.getValue('subDepartment');
if (dbtype == '' && subType == '') {
var fields = g_form.getEditableFields();
 for (var x = 0; x < fields.length; x++) {
 g_form.setMandatory(fields[x], false);
g_form.setDisplay(fields[x], false);
}

this not working properly when I change the dbtype and subType values.I written script in else if condition as well.

or I need to write as below for all variables because it is working

g_form.setMandatory('monthlySchedule', false);
g_form.setDisplay('monthlySchedule', false);

}

For multiple choice variable type above APIs not working

multiple choice variable : Department 

Mandatory : true

g_form.setMandatory('department', false);
g_form.setDisplay('department', false);

[Mark Roethof]

Hi there,

Is this for Catalog Item on Service Portal or on Platform UI?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Ashwini Jadhao]

this is for catalog item

[Priyanka Chandr]

Hii,

You can use variable set for your variables.

Then you can hide the variable set using

g_form.setDisplay('variable_set_name',false);

in the catalog client script

Don't Forget to tick the applies to requested items.

Kindly Mark it as correct and helpful if applicable

Thanks and regards,

Priyanka Patil

[Tanushree Doiph]

Hi,

You can use variable set for your variables.

Then you can hide the variable set using g_form.setDisplay('variable_set_name',false); in the catalog client script

Don't Forget to tick the applies to requested items.

 please mark my comment correct and helpful.

Thanks

Tanushree

Thanks,