1 ACCEPTED SOLUTION
Hi @sath ,
I am not sure what logic you are applying to check whether that's a first task or not. I applied my own logic to determine it, if it is the first one to be closed and all the remaining SC Tasks of that Requested Item are in the open state then I am considering it as an open Task.
In order to achieve this I am using a Display Business Rule and declared a scratchpad variable. Please find the code below.
Display BR Code:-
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var notFirst;
var scTaskRec = new GlideRecord('sc_task');
scTaskRec.addQuery('request_item',current.request_item);
scTaskRec.query();
while(scTaskRec.next())
{
if(scTaskRec.state == '3' || scTaskRec.state == '4' || scTaskRec.state == '7') // if any sc task is closed
{
notFirst = 'yes';
}
}
if(notFirst == 'yes')
{
g_scratchpad.FirstTask = 'no';
}
else
{
g_scratchpad.FirstTask = 'yes';
}
})(current, previous);
Close Task UI action Code:-
function closeTask() {
var state_val = g_form.getValue('state');
if (state_val == '4' && g_scratchpad.FirstTask == 'yes') { // 4 is the backend value of Closed Incomplete
alert("check the state");
}
else {
g_form.setValue('state', 3);
//Call the UI Action and skip the 'onclick' function
gsftSubmit(null, g_form.getFormElement(), 'close_sc_task');
}
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
updateTask();
function updateTask() {
current.state = 3;
current.update();
}
In short, you can achieve this by using Display Business Rule.
Please mark my answer as helpful, if it helps!!
Thanks & Regards,
Suma.
