How to hide some variable set variables from only some catalog items

[Khalnayak]

Hello,

I need some advise and help please.

We are using a variable set which sets variables for multiple catalog items / record producers.

This variable set is included in many items, and the variable set calls script includes to check logic and show fields accordingly.

We have a requirement to hide some of the options from a few catalog items, without affecting the others.

What is best way I can hide some fields on certain catalog items please?

have tried using UI policies on the actual catalog items that need hiding but that does not work.

[Ankur Bawiskar · Accepted solution]

Hi,

something like this

onLoad catalog client script which Applies on Variable Set

function onLoad(){
	var itemSysId = g_form.getUniqueValue();
	if(itemSysId == 'your Catalog item SysId'){
		// hide variables with that variable set one by one
	}
}

If you are thinking hard-coding is not best practice then use onLoad client script + GlideAjax and within that ajax function use getProperty() to get catalog item sysId and then compare and return true/false

Regards
Ankur

[Khalnayak]

Hi @Ankur Bawiskar I am getting error in browser console about glideajax.

Can you check if I am doing this correct?

script include:

var HRCaseOptionsSupressOptions = Class.create();
HRCaseOptionsSupressOptions.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    getItemsToHideOptions: function() {
        var getItemSysIDs = [];
        var grGetItems = new GlideRecord('sc_cat_item');
        grGetItems.addActiveQuery();
        grGetItems.addQuery('sys_idIN', gs.getProperty('sn_hr_sp.HideItemsForHrCaseoptions'));
        grGetItems.query();

        while (grGetItems.next()) {
            getItemSysIDs.push(grGetItems.getValue('sys_id'));
        }

        return getItemSysIDs;
    },

    type: 'HRCaseOptionsSupressOptions'
});

client script:

function onLoad() {
   //Type appropriate comment here, and begin script below
   
	var itemSysId = g_form.getUniqueValue();
	
	var ga = new GlideAjax('sn_hr_sp.HRCaseOptionsSupressOptions');
	ga.addParam('sysparm_name', 'getItemsToHideOptions');
	ga.getXMLAnswer(getResponse);

	function getResponse(response){
		var answer = JSON.parse(response);
alert('sys id from function: ' + answer);
	if(itemSysId == answer){
		alert('sys ID match');
		// hide variables with that variable set one by one
		g_form.setVisible('field_name', false);
	}
	}

}

[Ankur Bawiskar]

Hi,

you should pass the catalog item sysId to GlideAjax function so that you can compare in script include

var HRCaseOptionsSupressOptions = Class.create();
HRCaseOptionsSupressOptions.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

	getItemsToHideOptions: function() {
		var catItemSysId = this.getParameter('sysparm_itemSysId');
		if(catItemSysId == gs.getProperty('sn_hr_sp.HideItemsForHrCaseoptions'))
			return true;
		else
			return false;		
	},

	type: 'HRCaseOptionsSupressOptions'
});

Client Script:

function onLoad() {
	//Type appropriate comment here, and begin script below

	var itemSysId = g_form.getUniqueValue();

	var ga = new GlideAjax('sn_hr_sp.HRCaseOptionsSupressOptions');
	ga.addParam('sysparm_name', 'getItemsToHideOptions');
	ga.addParam('sysparm_itemSysId',itemSysId);
	ga.getXMLAnswer(getResponse);

	function getResponse(response){
		var answer = response;
		if(answer.toString() == 'true')
			// hide variables with that variable set one by one
			g_form.setVisible('field_name', false);
	}
}

Regards
Ankur

[Khalnayak]

Thanks @Ankur Bawiskar the system property has more than one cat item sys ids in it.

So I need to check if it matches one of the IDs