Hello All,We are encountering the following error while raising a P1 incident:Illegal access to outbound HTTP in CTI-Connector-ServiceNow. Use an async business rule to perform outbound HTTP requests. Could you please check and advise on this issue?
The KB Article does not have the table sn_compliance_policy available as a related list even though the pollicy table has a reference field linking to kb_knowledge.How can I add it to the related lists so that I can see all the policies that link to ...
Hi Team , We are getting issue like this [ ' Invalid access token. Please check your credential alias ' ] when we are clicking on ms teams chat UI action button in Incident form or catalog task form. While the KB article KB2151686 does provide a ...
Arrays are one of the most powerful tools in JavaScript. Whether I'm working on a shopping cart, building a playlist, or managing a to-do list, arrays always find their way into my projects. When I first started out, the concept felt mysterious, but ...
Hi , I want to add a custom related list to risk event form in default/workspace view . 1. when click on NEW button it needs to redirect to compliance case and parent needs to populate as Risk event and Type 'custom' in compliance case form.2. In ris...
How to send bulk SMS notifications to the customers informing them about the arrival time of Field Technician from servicenow? Guide me
Hi All, I have the below requirement to configure ServiceNow - Smartsheet integration. Whenever few fields in Business Impact Analysis table changes, then the updated field values should be transferred to Smart Sheet. Please assist. Thanks & Regards.
We are working with our internal Employee Relations team to launch the Employee Relations module in our instance. As part of this we are looking to take advantage of letter automation. Currently all letters are produced in Word and it's a very manual...
Hello, I have a user criteria set with location as 'north america'. Canada and mexico are locations with parent as north america. But the users from canada and mexico are not getting included in the criteria. I need a script to include them. Can you ...
Hi Community,Greetings. I have a report, whose data source is from HR-related table. However, there is no "schedule" option at all!Have you ever run into the same situation? And how can I start to troubleshooting?Thank you.
Hello everyone,We have a requirement that we need to open a record in agent application when user click on that record URL.I know we can achieve this with help of MobileDeepLinkGenerator API.But is there any possibility that the record browser URL wh...
I am populating a list collector base on the value of another list collector. This works great but the focus shifts to the second list collector and users might be confused, I'd like to refocus on the original list collector after populating the sec...
ï§ Playbooks – Your Guided Experience Playbooks are used to guide agents or users step-by-step through complex processes in a visual, interactive way. Think of them as a dynamic task board within the record – helping with case management, HR processes...
I'm facing this issue in my PDI. I'm not able to look at the flow execution details. How do I fix this? I have attached the screenshot for reference.
Hi All, I have a requirement where I have to show all the incident list view in ui page which having the selected configuration item from catalog variable.PLEASE HELP AND LET ME KNOW IF THERE IS ANY OTHER APPROACH THAT I CAN FOLLOW. <j:jelly xmlns...
