Decision Table Issue
Having Issue In decision Table. 1. Decision Table Have Entry, but when i Enter input in click on Test Means it giving result as Empty , How to Fix this. 2. Some Times Decision table Entry not capturing in Update set.
Forum Posts
AIUX on PDI
I am trying to get AI UX to work on my PDI. I have tried both on Australia and on Brazil with the same result.I followed the guide here: https://relay.semaphorepartners.com/aiux-docs/installing/After checking/updating the plugins listed I can see tha...
Resolved! Actionable task for Survey response.
Hello Experts, I have created a survey for Service Desk team. One of the question in the Survey is as below Whenever the response is Yes, I want to create an actionable Task to the Service Desk managers , they get notified and can update & close t...
Default Connector
Hello Team, do we have any free connector where we can connect service now to external sources for practice purpose.
1 mid server multiple instances
Question: There is one mid server and the same MID Server host/service is being shared by Dev and Prod. Issue: While Prod services are working fine but for Dev the error is coming up: "services already exists" What could be the cause and how to sort ...
how to hide OOB related lists from Source to Pay Workspace
Hi,Is there any way to hide this specific OOB related lists without using UI Builder (About, Related Work. Stakeholders) from sn_fin_supplier record in Source to Pay Workspace?I just want to have Details Tab
Help with assigning of the Case, WO and WOT
Hi Team,Currently we have Group A which covers certain zip codes and whatever case, wo and WOT are created are assigned to Group A and to certain agent. we have requirement, we have 3 accounts which are also present in same zip codes which Group A co...
Parent Archive Rule failing to cascade archive
My parent Archive Rule is failing to run referenced 'child' Archive Rules. The goal for this archival is to archive [incident_alert] and [incident_alert_task] records when an [incident] record matching the criteria in the parent rule is found. Since ...
How to customize header colors and input outline in Now Assist in Virtual Agent (Enhanced Chat)?
Hi everyone,I'm currently working on configuring Now Assist in Virtual Agent using the Enhanced Chat interface, and I'm trying to customize its look and feel to match our company's branding. However, I’ve hit a bit of a wall trying to change a couple...
Resolved! Tanium Push Integration with ServiceNow
Hi Community, Has anyone integrated Tanium Push Integration into their instance where thier IP Address Access Control is blocking all IP ranges except for specific whitelisted IPs? We are trying to integrate Tanium but are unable to becuase I don't ...
Managing New and Termed AD accounts
Hello everyone,I'm interested in learning how other organizations are using ServiceNow to automate employee onboarding and offboarding processes.Today, our process looks something like this:HR enters a new employee into our HR system.An API creates t...
Resolved! PDI (dev390293) stuck Offline overnight, not waking from hibernation
My personal developer instance (dev390293.service-now.com) has been showing "Offline" status in the Developer Portal since [yesterday]. Attempting to access it directly returns "Bad Request — This combination of host and port requires TLS." I've trie...
Resolved! Issue with my PDI
Hello ServiceNow Community, My PDI is inactive all of a sudden. Its showing offline status from past few days. I've attached the screenshot for the same. I've backed up and committed the Custom Application hands-on project on which I was working on G...
My PDI dev183008 is offline
Trying to wake up by clicking "Refresh" but it goes back to offline state, tried many time, no luck, any tips is greatly appreciated. Banner is saying like this-Instance Offline: Recovery may take long. You can wait, or release it now to request a ne...
PDI dev315836 offline for 5+ days - TLS Bad Request error
My Personal Developer Instance dev315836 has been offline for more than 5 days.When I try to open the instance, I get:Bad Request - This combination of host and port requires TLS.I have already tried refreshing/waking the instance from the Developer ...
