I am really stuck on this and could use some basic, step by step instructions. I'm trying to learn how GraphQL works within UI Builder. I've spent a considerable amount of time trying to learn GraphQL - but I really can't find any basic steps for UI...
I'm working on playbook. I have configured a playbook on Contact table. Have configured a record generator to trigger that playbook. I want to rename the buttons appearing on playbook pages i.e, Record generator page, other pages. Please let me know ...
Hello All,I am wondering if it is possible to integrate ServiceNow to Bitbucket.Reading some topics, I see it should be possible via REST.Nevertheless, I would like to check the following matters:1. Is it possible the SCRUM module of SNOW in specific...
Hi All,I'm facing an issue in Flow Designer when passing a value from a Script step into a REST step.I am building a string using incident task fields like below:var summary = fd_data.subflow_inputs.incident_task.description + "\n" +fd_data.subflow_i...
Hi Team,There is a requirement where users want to rename the widget name in the overview dashboard in servicenow workspace, can someone help me how to achieve it. regards,Priya
Hi Team,I am facing an issue with a catalog variable behaving as mandatory even though I have not explicitly set it as mandatory anywhere.Scenario:Catalog Item is in Global scopeVariable is in Request Management scopeVariable type is Checkbox“Mandato...
I have a UI Script of type all as following:(function() { if (typeof g_ui_scripts !== 'undefined') return CincValidatorUtils; })(); function CincValidatorUtils() { return { fieldNAValidator: function(g_form, field, fieldValue) { ...
Hi Team,I am using Global variable set into Scoped record producer and it is working as expected.Is it ok to use those in scoped app. Will it cause any issue while moving scoped app to higher instance?Please suggest
We created scoped application in studio then we used form design to create some fields in the scoped table. The fields that I created starts with 'u_' prefix why is that? Shouldn’t have ‘x_’ prefix instead of ‘u_’?Then we created one more field using...
Hi Team,Requirement:Configure ServiceNow so that once a Catalog Task (sc_task) is generated for a specific Catalog Item (sc_cat_item) under a Request Item (RITM), the request cannot be canceled by the Requested For user, their Manager, or the Opened ...
Hello,I have an ask to hide an embedded list onLoad() based off certain fields being populated. I am struggling to hide the embedded list. I have tried 2 different ways to hide the embedded list, but it is still not hiding. Please see below: Method 1...
I have a mail script to add cc to a notification. The script is getting called as I can see it in the logs and right values. When emails are generated I cannot see that in CC column. How can I fix this? This is a scoped application and both notificat...
Hi Team,I am facing an issue in Flow Designer where a catalog checkbox variable is always evaluated as false, even when it is selected during request submission.ScenarioI have a catalog item with a checkbox variable named flyr_ccuiThe variable is a c...
Create UI ActionGo to: UI ActionsTable: (e.g., Incident / your table)Check:ClientWorkspace Form Buttonfunction onClick(g_form) { // Replace with your Record Producer sys_id var producerSysId = 'PUT_YOUR_SYS_ID_HERE'; var url = "/com.gli...
We are in the progress of upgrading from Xanadu to Zurich. We promoted our DEV and TST instances to Zurich, and one thing we have noticed is that the Search functionality on the Service Portal no longer seems to work. It was reported to us by a use...
