Hello, I recently add the additional comments to the notes and it is not showing me the checkbox that change between the comments and the work notes:I already try to remove all the variables save it and add them again but the check box is still not v...
Anyone here work in an environment where if a ticket's Approval is rejected, it gets sent back to the submitter for a "rework" and resubmitting that same ticket record? Im used to just telling the user to submit a new ticket with the proper informati...
Hey Community. So, in change records, I want to update the filters for 'Affected CI' related list. I don't just want to modify it in change record only, but when someone tries to add a new CI, the filter should be present there too. See if I select '...
Where's the logic for how the form widget utilizes View Rules? Im trying to modify the OOTB approval page. Id like the related ticket's info be displayed via Form widget instead of the OOTB widget. Im able to display the related ticket by replacing t...
Hello, I am having an issue with JAWS commentary on grayed out navigation arrows in Portal. The arrows that need commentary changed are shown belowThis is a description of the issue:I was wondering if and how this commentary could be changed, as I gu...
I am trying to set up a chart to show us the task SLAs for Ritms with tasks assigned to your groups (or selected groups).I have set up a Sys_relationship record which works in the related items lists from the task SLA (Task SLA.task = task.parent).Wh...
How and where to get Learning org and Learning material so that I can create samples to demonstrate.
Hi Developers,Does anyone have some material where CPQ and SOM are taken together as one flow. Any demo video or product documentation will work.Thanks in advance.
I try to access catalog variables in process automation designer. my trigger in pad is requested item table. my expectation is to use as activity "get catalog variables" but is not available as default. have anybody a tip how can i access catalog va...
How Can I bulk update the 'Reply To' and 'From' Fields for all Email Notifications? Dear ServiceNow Community Colleagues, I have a requirement from a client, whereby they want to bulk update, for circa 2k System Notification > Email > Notifications i...
Hi, Sys_properties: x_telu6_th_lenovo.send_to_lenovo_allowed_groupsType:stringValue: { "TH Digital Workplace - Asset Management": "c17e6401933842106402bfbd1dba1014", "TH Digital Workplace - Australia": "897e6401933842106402bfbd1dba1016", "TH Digit...
How can i get the Activity logs for Tags , or how can add the business rule
Label All Outbound Email Notifications with the wording 'Private and Confidential' Dear ServiceNow Community Colleagues, I have a customer requirement, whereby the company wants all Outbound Email Notifications sent from ServiceNow, be labelled with ...
how can I display the DownTime field value as only 'No' on a change request values section of a create a new standard change template and proposed new standard change ?Where do I edit it?
Hi there!Has any of you ever had this problem? It's about scopes?
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