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Configure Inbound action

Hi Community,I have a requirement where I have to Configure/update an Inbound Email Action on the Incident table.Add logic to:->Validate if the sender has a specific email id given in the requirement.->Match the incident using the watermark or subjec...

Unable to reply to my own post

Hello Team, I have created a post in the ServiceNow community, but I am getting an error as shown below. My original post link here:  My Original post  Just to let you know, my email ID was already verified, and I have attached the screenshot below a...

Screenshot 2025-10-08 at 5.16.42 AM.png Screenshot 2025-10-08 at 5.07.33 AM.png
anandsuresh by Tera Contributor
  • 754 Views
  • 7 replies
  • 1 helpfuls

Missing records while grouping by fields

Number of groups removed from this list by security constraintswhen grouping by fields some records are missing and showing "Number of groups removed from this list by security constraints" when giving specific conditions the records are missing I tr...

sairamsouja by Tera Contributor
  • 214 Views
  • 3 replies
  • 0 helpfuls

PrivateなApplicationが選択できません

OOTBのNotificationレコードを編集するためにApplicationを変更しようとしたら対象のApplicationが表示されませんでした。なぜでしょうか?また、どうすればこのApplicationを使用できるのでしょうか?

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慶吾岡 by Tera Expert
  • 183 Views
  • 2 replies
  • 0 helpfuls

Resolved! Protection Policyが適用されているレコードは編集できるのか

Zurichで新規作成されたNotificationレコードを編集しようとしたら以下のような文章が表示されて編集ができませんでした。「This item is read-only based on its protection policy.」このレコードを編集する方法はありますか?もしあれば編集方法を教えてください。

慶吾岡 by Tera Expert
  • 245 Views
  • 2 replies
  • 0 helpfuls

Javascript Executor unavailable for MacOS

Hello everyone,I am unable to open the JavaScript Executor to perform some live analysis of test some operations on the form page in the MacOs (latest version). I can still use cmd + option + J to open the console page, but that's mostly for web deve...

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anandsuresh by Tera Contributor
  • 325 Views
  • 2 replies
  • 0 helpfuls

Active=true in Reference Qualifier

I want to add additional condition active=true in my existing script in the reference qualifier for the Variable 'Line Manager', I tried adding the below script but it is not working, Can you help me where I'm going wrong?javascript: "company="...

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Kri by Tera Guru
  • 2280 Views
  • 16 replies
  • 2 helpfuls