How to increase session timeout ?

Community Alums
Not applicable

Hi Everyone,

I want to increase the session time but not able to find the glide.ui.session_timeout property.

Please provide your suggestions.

Thanks

4 REPLIES 4

Martin Ivanov
Giga Sage
Giga Sage

There is a system property about that. see screenshot. note that this is in minutes

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find_real_file.png


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Martin Ivanov
ServiceNow MVP 2023, 2024

Sorry the above mentioned is for guests. Please refer to this one for logged in users

find_real_file.png


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

Sulabh Garg
Mega Sage
Mega Sage

Hello prachi,

I can see this property is present in my PDI. You just need to increase the value to increase session time.For more info https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/security/reference/s...

If its not present in your instance you can create the same system property.

find_real_file.png

 

Please Mark āœ… Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark āœ… Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Martin Ivanov
Giga Sage
Giga Sage

Hi. If your issue is resolved and my response has helped, plese consider marking Correct and Helpful. Thanks!

Martin Ivanov

2022 Community Rising Star


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024