How to increase the size of the Description field in look wise it should be bigger
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05-19-2024 11:44 PM
Hi Community,
I created case form on CSM portal using Record Producer and created below description variable in CSM Portal
The requirement is "Increase the size of the Description field in look wise it should be bigger" on Case form
How to increase the size of the Description field in look wise it should be bigger?
Thanks,
Srinivasu Sagiraju
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05-20-2024 12:09 AM - edited 05-20-2024 12:10 AM
@Srinivasu2
so in Snow we have datatype as "multiline text" you can use this or if you are using this , then try adding variable attributes such as "max_length=5000" //this is just an example.
let me know this works?
Please accept the solution /mark this response as correct or helpful if it assisted you with your question.
Regards,
Animesh
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05-20-2024 12:18 AM
Hi @AnimeshP_96,
I don't want to increase max length, the requirement is "Description" variable should look bigger in case form on CSM Portal
Thanks,
Srinivasu
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05-20-2024 12:24 AM
@Srinivasu2
i dont think this can be done either OOTB or custom, some things cant be achievable in Snow , either you increase the size with dictionary or Variable regex and secondly you have one datatype which is multiline text.
Please accept the solution /mark this response as correct or helpful if it assisted you with your question.
Regards,
Animesh
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05-20-2024 01:17 AM
Hi @Srinivasu2 ,
Try using onLoad client script to extent the size of field using HTML code. get the element name and extent the size to see if it works...
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