How to increase the size of the Description field in look wise it should be bigger

Srinivasu2
Tera Contributor

Hi Community,

 

I created case form on CSM portal using Record Producer and created below description variable in CSM Portal

 

The requirement is "Increase the size of the Description field in look wise it should be bigger" on Case form

 

 

Srinivasu2_0-1716187228506.png

 

How to increase the size of the Description field in look wise it should be bigger?

 

 

Thanks,

Srinivasu Sagiraju

 

4 REPLIES 4

AnimeshP_96
Tera Guru

@Srinivasu2 
so in Snow we have datatype as "multiline text" you can use this  or if you are using this , then try adding variable attributes such as "max_length=5000" //this is just an example.
let me know this works?


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Regards,
Animesh

Hi @AnimeshP_96,

 

I don't want to increase max length, the requirement is "Description" variable should look bigger in case form on CSM Portal

 

Thanks,

Srinivasu

@Srinivasu2 
i dont think this can be done either OOTB or custom, some things cant be achievable in Snow , either you increase the size with dictionary or Variable regex  and secondly you have one datatype which is multiline text.


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Regards,
Animesh

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Srinivasu2 ,

 

Try using onLoad client script to extent the size of field using HTML code. get the element name and extent the size to see if it works...


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