How to increase the time an Error Message appears

[MStritt]

On our Case table, we have several mandatory fields. If you attempt to update/save the record without filling in these fields, you will receive an error message (see attached). However, the message/s appear very quickly. How can I extend the time it appears?

[Harshal Aditya]

Hi @MStritt ,

Could you please check below thread

https://www.servicenow.com/community/secops-forum/increase-time-for-error-message-at-service-portal/...

Please mark this response as correct or helpful if it assisted you with your question.

Regards,
Harshal

[MStritt]

Thanks Harshal,

Does this apply to internal ServiceNow Case table (what the support agent sees)? This isn't related to the Service Portal (Customer facing Portal).