Increase time for Error Message at service portal

[pinky yadav]

Hi all,

I want to increase the timing of error message before abort action and redirection of page ,as it is immediately disappear and redirect.I tried with setTimeOut() and wait().

Note:My script is in script section of Record producer.

Kindly provide some suggestions.

Thanks in advance.

[Jaspal Singh]

Hi Pinky,

Can you check Service Portal >> Properties from Application navitagor & look for below.

[pinky yadav]

Hi Jaspal,

Thanks for your suggestion.

I tried it and I'm unable to save increase timing.

[Alberto Consonn · Accepted solution]

Hi,

you have two ways to set this custom value:

• directly in the system property glide.service-portal.notification_timeout.seconds
• from Service Portal > Properties as already suggested by Jaspal

I've just tried to set the value to 10 seconds in my PDI, it works fine, i'm using the latest patch of Orlando release:

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Jaspal Singh]

Can you make sure there ins't any scope selected. Is the field grayed out? Also, make sure you have not impersonated some user.