How to link a dashboard to a sub-menu in CSM Workspace?

[swethavelu]

Hi Community,

In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard when clicked.

Which field(s) in the configuration should I update (as shown in the screenshot) to link the sub-menu to the dashboard? or else please suggest me any alternate ways to show dashboard when sub menu is clicked.

Thanks in Advance!!

[Ankur Bawiskar]

@swethavelu 

you are taking user to list of Dashboards in your instance from workspace list in left side

what's your business requirement?

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[swethavelu]

@Ankur Bawiskar 

I randomly selected a table earlier and I’m not sure what configuration I have to apply. My actual requirement is: when I click the “Case Volume by Channel” sub-menu in my CSM Workspace, it should display the dashboard I created.

[Ankur Bawiskar]

@swethavelu 

you can add icon on left side and when clicked it will show your dashboard

it's already there in SOW, check that config as well

check this link on how to do

How to add Platform Analytics Dashboard to Service Operations Workspace 

Add a dashboard to a Dashboards page 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏