Hi Community,
In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard when clicked.
Which field(s) in the configuration should I update (as shown in the screenshot) to link the sub-menu to the dashboard? or else please suggest me any alternate ways to show dashboard when sub menu is clicked.
Thanks in Advance!!
you can add icon on left side and when clicked it will show your dashboard
it's already there in SOW, check that config as well
check this link on how to do
How to add Platform Analytics Dashboard to Service Operations Workspace
Add a dashboard to a Dashboards page
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I was able to add icon using this and icon was showing but when clicked it showed page not found
"icon": "activity-outline",
also I made my dashboard visible
seems I am missing something so it's not showing
Somewhere I remember it allows in UI builder to select the Dashboard, I am not finding that
The route name should be same as that of your page URL path
Could you check in your instance the below which is mapping the dashboard url to side navigation.
1.
2.
