Hi Community,
In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard when clicked.
Which field(s) in the configuration should I update (as shown in the screenshot) to link the sub-menu to the dashboard? or else please suggest me any alternate ways to show dashboard when sub menu is clicked.
Thanks in Advance!!
you can add icon on left side and when clicked it will show your dashboard
it's already there in SOW, check that config as well
check this link on how to do
How to add Platform Analytics Dashboard to Service Operations Workspace
Add a dashboard to a Dashboards page
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Fyi, i followed the same steps for SOW like CSM workspace, i am seeing the icon, also my dashboard is visible, but for CSM it is not working.
