How to locate the UI Policy which makes a field Mandatory

Rob Rhodes
Tera Contributor

Hello

I have a question about UI Policies.

I have a field called "Configuration Item" which is located in the "Task" table and has the column name "cmdb_CI". In it's Dictionary Entry, the Mandatory check box is not checked however on the form the field displays as required (see attachments).

I believe this is due to a UI Policy that is setting this field to Mandatory.  However, I have had no luck finding the appropriate UI policy which leads me to believe I am not looking in the right place.

I am currently looking under System UI, UI Policies.  Is there another place I should be looking?  Is there an easier way to identify (or search) for a particular field across UI Policies?

Thanks

 

 

 

 

1 ACCEPTED SOLUTION

Yes sure thing -- this ServiceNow doc does a good job of explaining update sets and how to use them: https://docs.servicenow.com/bundle/tokyo-application-development/page/build/system-update-sets/concept/update-set-procedures.html

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

View solution in original post

5 REPLIES 5

Thank you.  I will be sure to review it.