How to locate the UI Policy which makes a field Mandatory

Rob Rhodes
Tera Contributor

Hello

I have a question about UI Policies.

I have a field called "Configuration Item" which is located in the "Task" table and has the column name "cmdb_CI". In it's Dictionary Entry, the Mandatory check box is not checked however on the form the field displays as required (see attachments).

I believe this is due to a UI Policy that is setting this field to Mandatory.  However, I have had no luck finding the appropriate UI policy which leads me to believe I am not looking in the right place.

I am currently looking under System UI, UI Policies.  Is there another place I should be looking?  Is there an easier way to identify (or search) for a particular field across UI Policies?

Thanks

 

 

 

 

1 ACCEPTED SOLUTION

Yes sure thing -- this ServiceNow doc does a good job of explaining update sets and how to use them: https://docs.servicenow.com/bundle/tokyo-application-development/page/build/system-update-sets/concept/update-set-procedures.html

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

View solution in original post

5 REPLIES 5

Thank you.  I will be sure to review it.