When running an Incident Metric Report that shows re-resolved incidents (Resolved_By has been updated) in a bar graph, grouped by user, users are getting: "Security constraints prevent access to requested page"but only when they try to double-click t...
Hi Team, Is there any option to audit the logs of users who are performing rest apis calls (REST API Explorer). I am able to get the success response from rest api ( tried with Create an OAuth API endpoint for external clients and Configure an OIDC p...
Is it possible to remove attachments by using GlideSysAttachment? I'm looking for a function similar to GlideSysAttachment.copy(...), something like GlideSysAttachment.remove(...) or GlideSysAttachment.delete(...). If there is such a function where i...
I have a project to add additional comments from a SCTASK to the RITM and also add the additional comments from a RITM to all the SCTASKs under that RITM. I'm testing this on my personal dev instance.I have created these two business rules:Add Commen...
Hi Snow Enthusiasts, I believed this would be oob but not the case. The Case : After submitting a catalog item from the portal, user can navigate to 'My Requests' option in our portal and see a list of RITMs from where user would choose a certain i...
Hi All, How can I find the records having same data in two fields? For example, if Assigned To and Caller is having same user then I need that data show in the reports. Can I do this with filter condition?
I'm working on a record producer used in our Service Portal.onSubmit the Ticket form summary holds information from filled out variables - but not the variables in my multi-row variable set.I've checked that the setting 'Visible on summaries' are set...
I'm trying to push an update set from our build environment to our production environment. This update sets that I would like to do this with are small and tested in the build environment. I would like to have these update sets previewed and comm...
I want to create a script, to add\change a specific value to a string field on my Account form from another string field on a different table. On our Account form, we have a related list for Location (Account location). On the Account location form,...
Hi All, I want to make attachment mandatory based on a specific field values selected for a catalog item when the user will submit the form. When the User will select the check box above and try to submit the form then attachment made will be mandat...
I'm trying to search a string for keywords found on another table. If found I want to know what those keywords were and update the original record that had the search string with those keyword values in addition to the category. In this example, I wa...
Hi, How do we redirect user after login to a custom page? Thanks, Ashraf
It seems you can force a link to open in Edge. Anybody know how this works to see if can be done with Chrome? Below is how you code the URL. <a href="microsoft-edge:http://google.com">link</a>
How to change the Breadcrumb link? I want to change the ITD Outlet href link. Currently, it is linked to the sc_category page. Thanks, SR
Hello Developers, within my client script below I need to set two values for two fields. The "u_owner" field and the "u_planned_hours". Currently I'm only setting one field, the "u_owner" field. Can someone show me how to set both the "u_owner" field...
