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Workflow field not showing all stages

I have a workflow with four stages: Draft, HR Approval, Acknowledgement, and Completed:I've also created a Workflow field to show the progress, but for some reason, not all of the stages are showing.   Completed is left out and I can't figure out why...

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yundlu316 by Kilo Guru
  • 3374 Views
  • 6 replies
  • 0 helpfuls

Need Guidance to Export and Download All Attachments

We have an audit requirement we need to complete to bulk export and download attachments that are attached to incidents and requests. We need to complete this audit in the next two weeks. What is the best way to do this? We do have an ODBC connection...

amandacan by Kilo Explorer
  • 1852 Views
  • 2 replies
  • 0 helpfuls

Resolved! Access current.cat_item.name in workflow

Hi, I'm creating a workflow where I cannot use current.cat_item.name - I need it for short_description The issue is the record current.cat_item.name is based on the user's language preference.   I need to query for current.cat_item.name in sc_cat_ite...

Radek by Tera Expert
  • 3217 Views
  • 6 replies
  • 2 helpfuls

Admin role for running background script

I want to run a background script for removing inactive admin users. This script is supposed to remove roles from groups of an admin user who is no longer a part of the organization. For this purpose, I have written a background script to remove admi...

Aniket6 by Kilo Contributor
  • 2317 Views
  • 2 replies
  • 0 helpfuls

Resolved! export limit

Hi, Is there a limit to the number of exports that can be performed per day?   regards,  

Tepp by Tera Expert
  • 3755 Views
  • 4 replies
  • 1 helpfuls

Calling UI Macro from client script in Scoped Application

Hello All,  Does anyone now how to call the UI macro from catalog client scripts in scoped application? I see somewhere ref_contributions has to be added. But not sure how to add the same? UI Macro  <?xml version="1.0" encoding="utf-8" ?> <j:jelly tr...

Bala19 by Tera Contributor
  • 3005 Views
  • 9 replies
  • 1 helpfuls

Resolved! How do you delete application ?

I'm relatively new to ServiceNow application development.   I'm teaching myself Service Portal and Studio at the same time.     I've got two developer instances setup (Dev1 and Dev2)I'm using Studio to develop a scoped Service Portal.   On Dev1, I'm ...

cburkins by Tera Contributor
  • 6747 Views
  • 8 replies
  • 6 helpfuls

Resolved! How to use Blackout Schedules in Change request? We shouldn't be able to select Planned Start and Planned End Date in Change record if that date belongs to Blackout schedule time.

Hi All, Does anyone know on how to use Blackout Schedules in Change request? We shouldn't be able to select Planned Start and Planned End Date in Change record if that date belongs to Blackout schedule time. Please help me if anyone has any insights,...

Resolved! How to assign a default value for a reference field

Hi Everyone, I have a requirement, I need to assign a default display value to my Project Time Category  which is a reference field in a Time Card Table. In the Project Time Category Table i have the following entries:  - Standard  - Non-OT Billable ...

mark141230 by Tera Expert
  • 8465 Views
  • 6 replies
  • 5 helpfuls

Resolved! How to send more than 2 parameters in an event?

In my use case, I have to send an email notification when a record is updated in a custom table. The email notification body needs to contain before and after update values of multiple columns (e.g. 10 columns) of the record. What is the best way to ...

Resolved! sys_user table - Display Value

Hello Everyone,   For reference fields of sys_user table, the display value is "name". But in the dictionary, I cannot find "name" or any column for which "display" is set to true. Not sure how the "name" is being used as a display value. 

Resolved! API to get JIRA issue from Servicenow

Hi All,Hope you all doing good. Here is my another query,Am not sure this is the right place to ask, but I hope if anyone can share your ideas that may divert me to the right direction.I have referred this http://www.john-james-andersen.com/blog/serv...

Tamil5 by Tera Expert
  • 3771 Views
  • 8 replies
  • 0 helpfuls