I want to write a fix script for doing a bulk update in the indicator task table into a particular field.The table is IDT. The tasks are already closed, so the field is grayed out. Below is the code that I have written. var gr = new GlideRecord('tabl...
How to change Icon Link widget webpart colors. I have edit the webpart and change the webpart colors by selecting bootstarp colors(danger, success, primary, default....).Now I want apply custom colors for webpart. Is there any way to change bootstarp...
I am trying to setup a business rule that will add a work note that is based on a drop-down list. (this is working) The problem i'm having is the text I need to past into the work note is formatted with Ordered List items and paragraph type markings...
Hi, How to hide all variables from catalog item. I am trying it with UI policy but I have 15 Ui policies on same catalog item and also I have given order to all UI policies. but it is get override on other UI policy.I have written this script but it ...
I'm building a new report to show the total number of incidents opened each day, over the past 7 days. This should be simple, but I am running into difficulty. My report criteria is listed in the screenshot below and I'm using the graph type line, an...
Hello All.I have a requirement where I need to remove around 100 users from the a group. The Only way I know is editing the group Members/editing a collection list. This becomes a manual process. Is there any other method I can use? I am thinking i...
We have an example business case where a user types "VPN" in the short description field then clicks on a UI Macro which then queries the sys_template table presenting them with the template they need to use to consult with the end user. Upon click...
I have a select box which looks at the categories on a table. I am setting a default value in that variable. I have a second select box that is the sub-categories to the category in the first variable. I want to limit the subcategories based on the...
Is it possible to achieve this sample report in ServiceNow? This is how close I can get so far using PA Scorecard. I will really appreciate your feedback.
Hello, I have an onSubmit Catalog client script and within I'm using an alert and the getMessage to automatically get a message key for translation purpose. The script has to work on all interfaces (UI type = ALL). On the Service Portal the problem I...
I created an integer variable called "u_automation_launch_count" with the purpose of counting the number of times a business rule runs that launches an API for a particular incident. The business rule may run multiple times for the incident based on ...
Hello, i'm currently working through the Developers Training Courses and am now at a point where i created an Inbound Email Action to react to incoming response Emails. Problem is that despite configuring my instance the way it is shown in the Traini...
Hey guys,This is kind of a newb question, but I'm having issues updating the State field for a catalog task. The user I am working with has the REST API permissions as well as Admin permissions. We created a custom state that we plan on using as a 't...
After importing a successful batch update set which has around 19 child sets, I tried to back-out the update set. The roll back coursed some error which i fixed by analyzing each error. After doing that I tried again with back-out, but progress bar s...
Hi, Having some issues with getting an error message on a REST Web Service with unterminated strings. I believe most of the time it is down to the '&' symbol being in the description field. I found the following community post; https://community.ser...
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