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Resolved! how to create a dummy user who can access rest api?

Dear Developers, There is a requirement as below We need to create a service account on Service now production instance with REST api Access and ITIL permission. Actually they want to integrate  their tool with our servicenow instance and for which t...

Gudu by Tera Contributor
  • 6599 Views
  • 3 replies
  • 3 helpfuls

Service Portal widget with Modal window issue

Hi Community, I am hoping you guys can help me figure out what's going on with my widget. I am using Modal Windows in Service Portal (https://serviceportal.io/modal-windows-service-portal/) and Portal Diaries (https://community.servicenow.com/communi...

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yeny by Giga Contributor
  • 7882 Views
  • 3 replies
  • 0 helpfuls

Resolved! "Number" field is displaying as empty

Hello, I have a problem with my number field, it is displaying as empty when it should be auto-populating (see pictures below). As you can see, I have the default value for this column set as javascript:getNextObjNumbePadded();. I also have the defau...

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JJG by Kilo Guru
  • 2205 Views
  • 2 replies
  • 1 helpfuls

How can I export multiple tables with GwtPollDialog

I am using GwtPollDialog to export a table to a spreadsheet. As it appears that I can't export multiple tables at the same time in servicenow I want to trigger the GwtPollDialog function a second time once the first dialog has closed.Can anyone help ...

hartr by Giga Contributor
  • 2947 Views
  • 13 replies
  • 0 helpfuls

Resolved! service portal sn-avatar

Hi All, Need help in using the <sn-avatar>. See the attached image. No matter which user I add, it is always displaying the current user image. Not sure where I am going wrong.  I have used the below code:  HTML:  <span class="navbar-avatar"> <sn-ava...

dheeraaj by Giga Expert
  • 4346 Views
  • 5 replies
  • 1 helpfuls

Importing Time / Date data

I am importing data from Excel.   The problem I am having is errors in the import log...I am looking in Excel and the format of the field is2010-03-11 10:26:28And in my transform map I have specified the date format seen below, so i am confused why i...

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Resolved! Deleting ACLs doesn't work help!

I have a table I created in a scoped app and when I was creating this table I selected "Create Access Controls" checkbox in the Controls tab. After some thinking I decided that users should not be able to create or delete records in this table so I e...

Brianlion by Giga Contributor
  • 2457 Views
  • 3 replies
  • 1 helpfuls

Resolved! How can I join 3 tables in a Database view

Hello community ! who can help and tell me how to join 3 tables in a database view,  Check the screenshot you will see that my where clause is missing something no idea what it can be any help would be highly appreciated !!  thanks 

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Yanal by Giga Guru
  • 6925 Views
  • 4 replies
  • 0 helpfuls

Resolved! Third party User need to update the RITM(requested item) to service now instance using scripted web service.How i can achive this please help me out.

Third party User need to update the RITM(requested item) to service now instance using scripted web service.How i can achive this please help me out.Example : suppose he want to update comment field so for that he will provide ritm number as a input....

Nana5 by Mega Guru
  • 7188 Views
  • 21 replies
  • 14 helpfuls