Dear Developers, There is a requirement as below We need to create a service account on Service now production instance with REST api Access and ITIL permission. Actually they want to integrate their tool with our servicenow instance and for which t...
What function does "(pm.isActive('com.snc.incident.knowledge;')) will perform in Business Rules while creating Incident Create Knowledge ?
Hi Community, I am hoping you guys can help me figure out what's going on with my widget. I am using Modal Windows in Service Portal (https://serviceportal.io/modal-windows-service-portal/) and Portal Diaries (https://community.servicenow.com/communi...
I want to use CART API to submit a record producer, Is Cart API only available for Catalog Items?
Hello, I have a problem with my number field, it is displaying as empty when it should be auto-populating (see pictures below). As you can see, I have the default value for this column set as javascript:getNextObjNumbePadded();. I also have the defau...
I am using GwtPollDialog to export a table to a spreadsheet. As it appears that I can't export multiple tables at the same time in servicenow I want to trigger the GwtPollDialog function a second time once the first dialog has closed.Can anyone help ...
How can we pass reference field columns to $sp.getRecordDisplayValues? I tried with below code but doesn't work. var obj = {}; var columnsToGet = 'number,agency.number,agency.name'; $sp.getRecordDisplayValues(obj, gliderecord, columnsToGet); where a...
Hi All, Need help in using the <sn-avatar>. See the attached image. No matter which user I add, it is always displaying the current user image. Not sure where I am going wrong. I have used the below code: HTML: <span class="navbar-avatar"> <sn-ava...
I am importing data from Excel. The problem I am having is errors in the import log...I am looking in Excel and the format of the field is2010-03-11 10:26:28And in my transform map I have specified the date format seen below, so i am confused why i...
I have a table I created in a scoped app and when I was creating this table I selected "Create Access Controls" checkbox in the Controls tab. After some thinking I decided that users should not be able to create or delete records in this table so I e...
Hello everyone, I thought this one was pretty straightforward so i made a client script, but when a catalog item has the Cancellable checkbox checked, i need the associated catalog tasks to not show the closed cancelled state as a choice in the dropd...
Hello community ! who can help and tell me how to join 3 tables in a database view, Check the screenshot you will see that my where clause is missing something no idea what it can be any help would be highly appreciated !! thanks
Hello, How to make topic default in virtual agent? Thanks, Bhavana
Third party User need to update the RITM(requested item) to service now instance using scripted web service.How i can achive this please help me out.Example : suppose he want to update comment field so for that he will provide ritm number as a input....
