After 8 hours; I am stumped trying to hide a button on a form.I am aware of many solutions but none work in Jakarta for a custom scoped application.It seems as though ServiceNow is moving away from custom scoped applications by limiting functionality...
Hi Team, When i add the additional comments in the incident. Then a notification will be triggered to the Caller and Assigned To. #1 Additional Comments will be looking something like below in the incident: #2 But in the email it is looking like bel...
Hello I want to adjust the second widget (Known Problems ...) size as the first widget (Announcements) which is shown in the above screen shot. Below is the piece of HTML code for known problem... widget. Please suggest me on this. Thank You! <div ...
Hi gurus, In Madrid plug-in 'Change Management - Change Schedule' offers fantastic features on the Change Schedule report - screenshot illustrated as below, which has seemed fulfilling the core functions for my organisation like Zoom-in, condition b...
Hi everyone, So my organization bought the HR Service Delivery module and is planning to leverage the HR Service Portal. After some time tinkering on it, I noticed that there is the Content Delivery (CD) widgets that are really nice, like video carou...
Hi ,I want to add space between container and widget , i try it to add this .My height{ height: 550px;} in page specific css but still don't working, Thank you
I have a large number of files from a previous system (Sharepoint) that need to be attached to records in ServiceNow. I basically have a Windows folder with all of the files that need to be attached (pdfs and docx mostly). As far as the ServiceNow ta...
> What are major difference between these fields.?> Are there any scenarios where we can prefer document id over reference field?> What should i consider if i decide to change the datatype of a field?
I have added fields to the IM Create/Edit Idea widget called and when I hover over the field title, it only displays the field name. I'm not sure if it is hints or tooltips but I want to give users some info on the field instead of the title. I suspe...
Hi, I have a script that calls a query to return the Employee name and Manager for that employee. It correctly returns the name (highlighted in green below) but does not return the manager (highlighted in yellow below) usrCount4 = new GlideRecord("...
Hello, I am working on an integration, that part of it requires a REST API post request to an external API be made when a button is pressed in a custom HTML field associated with an Incident. This HTML field is populated by a Business rule that runs ...
Experts, I have a requirement to change the confirm default button text from (ok/Cancel) to (Submit/Attach) when submitting a record producer from Portal. For Spmodal.open, we have the option to pass buttons parameter to show on the dialog, but I am ...
Hi Experts, I need to add a Cancel button form, so I cloned the form, and simply added a button, a function to be triggered, nothing else changed, but it seems the ng-click is not fire, i.e the function is not called by click the button, not sure...
Hi folks, I have a catalog item that allows a user to request application access. This is the workflow I'm using: I use this "Group Assignment" script to create the tasks based on the applications selected: var app = new GlideRecord('cmdb_ci_appl');...
We have an Inbound Email Action for New User Onboarding that reads the content of an email notification from our HR Onboarding system. It has been using sn_sc.CartJS.orderNow all along to submit the order for the single user. While working on develop...
