Here is the issue: A developer on our team deleted some choices in a choice list instead of setting them inactive as part of an update which included deleting, modifying, and creating choices in a choice list.We could not move the change to productio...
Hello, I have a reference field pointing to the User Skill table. When I click on the search field, the pop-up window with the list appears. I want the list to be grouped by user. I tried using ^GROUPBYuser directly on the dictionary entry, but that ...
Hoping somebody can help me figure this out.I'm creating a form where the user can create a new vendor where they need to fill out a handful of mandatory fields.Once created, they need to select if the their contract will take place at the same offic...
Hi All,We have an issue where users are not receiving emails from ServiceNow because their email (on sys_user table) has been updated but this update has not been reflected under their primary email address (which is used for sending email notificati...
So I am just testing a new custom PowerShell activity. This works fine and does exactly what I would expect in a test: However, when I add this to a script file, I can't figure out how to pass my ${activityInput.groupName} variable to the $Server v...
Can anyone clarify the following please: I have created an Order Guide for new joiners that contains 6 catalog items. I need to generate a single approval at the REQ level rather than generate 6 approvals at the RITM level. My approval engines se...
We are using a Database View (vs. a single table) for displaying our CI Relationships in a related list. On this related list, I am creating a "Delete Relationship" List choice UI Action (displayed on the "Actions on selected rows..." pull-down list)...
Hello, I want to check if attachments have been added to a catalog item. The UI Script looks like this: function getAttachments() { var length; var attachments; try { attachments = angular.element("#sc_cat_item").scope().attachments; length ...
Hello everyone, I would like to start off by saying that I am not a developer. I am a business operations coordinator who just happens to like to explore technology & try to figure out how to solve issues. I have figured out some html that has allowe...
is it possible to left align integer fields in a list view?Thanks in advance.
On a regular Notification, I get a 'Users/Groups in fields' pick list where I can select a field off the RMR. On the Notification Activity on the Workflow, I don't see/get it. Is this something I can add? I'm not able to navigate to a specific field...
Hello: I am using flow designer to create Catalog Tasks, and I would like to associate each task with a different SLA Definition. What is the best way to do this? Thank you. Flow Designer Catalog Task 1 ("do something") => SLA 1Flow Designer Catalog...
Hi , I have a scheduled data import which will pull the data from external DB and push it into servicenow table. Now i need to send a email notification if the job will fail. So please help share the steps / sample code . 1. Do we need to write a sc...
Hello Experts,Is to possible to automatically give hyperlink to incident number when the records are exported to excel.?Thanks in advance.Neeraj Sharma
HRSD Record Produce has a variable whose type is 'Lookup Select Box' referring the HR COR CASE Category field. On the Record Producer's Script, I would like to set the HR Case's short description using the selected variable from the RP. The trial 'va...
