How to make fields from a custom table editable on the CMDB table

[Anmol Azhar]

I created a custom table with 4 fields that we are pulling into the CMDB table but they are all read only on the CMDB form. I’ve checked all UI policies, Data policies, client scripts and ACL’s but could not find an answer as to why they are read only. I have tried configuring ACL’s to make them editable on the CMDB table but that was not successful either.

Why are they read only? And how can I make them editable on the CMDB table?

[Subhajit1]

When creating custom tables, you sometimes create custom roles as well. Please check that.

Also, if you are pulling data fields from another table through reference, and trying to change the values on the CMDB form, its equal to changing values on actual record on Custom table.

Suggest to create those 4 custom fields on CMDB form and then copy the field values upon selecting the Reference value using on change client scripts and Ajax.