How to make multi-row variable set read-only on RITM and Catalog Tasks?

[dianemiro]

Any chance someone here already made the multi-row variable set to read-only on RITM and Catalog Tasks?

Thanks,
Diane

[dianemiro]

Hi Soumita,

We actually have this code but it is not being applied to the multi-row variable set. I don't know why.

Diane

[Soumita3 · Accepted solution]

Hi Diane,

Could you please use g_form.setVariablesReadOnly(true);  and let me know if this works?

Please mark the answer as correct if it suffice your query.

Thanks.
Soumita.

[dianemiro]

Hi Soumita,

Unfortunately, doesn't work too. I don't think this script works for multi-row variable set. I'll try to look for other solutions.

Regards,
Diane

[Soumita3]

Hi Diane,

Hope this helps:

https://community.servicenow.com/community?id=community_question&sys_id=11a403e9dbd8dbc01dcaf3231f96194a

Thanks,

Soumita.

[dianemiro]

Hi Soumita,

I created a new client script and disabled the old one and used your code g_form.setVariablesReadOnly(true) and I was able to make the MRVS to read-only. Thank you.

Diane