Hi All,I have Business Requirement in Service portal, Some Catalog item will appear Default in the popular items section, the below items and ordered should be followed in popular item in service portal.catalog items are: softwarehardwarecomputer rep...
Hello, I have a record producer with an onChange catalog client script. The catalog client script is using a glideAjax call to call my script include function. For some reason though it seems my function in the script include is never getting execute...
Basically the instance has an automation where users receive an SCTASK on one group, them transfer the Flow to another group with integrations users for the automation to run and close the SCTASK as "Closed Complete". When users are doing this, the f...
Hi All,We have a requirement to receive the same email to couple of instances. For example if user send an email to dev1@service-now.com then it should be received in dev2@service-now.com. Ideally this is not possible, but I am looking for the way on...
Hello All, I am trying to find if there are any email notifications related to time sheets which will send out reminders to end users to fill timesheets? Please let me know if there are any ServiceNow docs related to it. Thanks in Advance!
Hello, i am trying to find the appropriate role for the technical teams to manage the CI relationships, in particular infrastructure Cis to applications, i don't want to provide too much rights only for this purpose. kind regards, Alex
I am generating a report that displays closed tasks occurring between 12 PM to 9 PM on a daily basis. However, I encountered a challenge when attempting to filter the data based solely on time.The issue arises when selecting "closed between today" as...
Hi All,I have created a field called "text" as a yes/no kind of variable so, when user selects the text as yes then we i have through an error meassge.i have created like this onChange client script field as text its not working as expected can someo...
Hello, I have a use case where I want to make 4 api calls to the same endpoint (with different query parameter each time). Now, what I do is it to make the 4 calls sequentially in a script include. However, this causes huge delays.Is there a way in s...
Hi, What is best approach in business rule. I have one requirement to update comments from HR task table to HR case table and I know how to achieve we can use before and after business rule to achieve that.Can anyone please tell which best approach ...
Hello,How Can we set default value in Channel as Email in UI Builder Service Operation Workspace Thanks
Hi, My PDI shows in offline state and i am getting message that "Developer Instance is undergoing unscheduled maintenance" Does anyone facing same? Is there timeline for this maintenance activity?
Hi All, I have a requirement like Currently we have On change client script on one catalog item. In that CS we are using widget sys_id for making functionality. Customer wants to call to sys_id from system property // var dialogClass = window.Gl...
I am getting the error while I try to download offline cache for offline mode. I try loggin log out also and also 'glide.sg.offline.attachment.max_size' system property also set by value 50. What can I do?
Hi All, I need report for all requested items Business Elapsed Time. Thanks,Haritha
