I created a ticket application, and the user has 2 modules, 1 to create and the other shows the tickets opened by him, the problem isI don't want the user to access all tickets, because that way he will see all the tickets, I want him not to have thi...
Hi!Currently i have catalog item, which has some fields and one of them is reading logged in user info like mobile phone number and adds it in one of single line text fields.User field is ordering_for and field where phone number is displayed is call...
I have a Data Source where type is JDBC and Format is Db2 - UniversalThe authentication method I use is API Key, so I don't have neither a user nor a password. I only have a token.If I add the token in the password field, the connection does not work...
I was under the impression that the Vancouver instance (developer instance) was UI16 but I got an error message when trying to add fields as : - Journal- Journal List --> Field type is not supported.Would you know why I can't use these field types ? ...
I'm trying to grab the survey link for a survey I recently created using the email script below.var html = new AssessmentUtils().getInstanceLinkHTML(current);if (!!current.metric_type.sample_metric) template.print('<p> To take the survey, click th...
Hi, I have a request to make a currency field only USD and also to give the ability to add negative currency. I did see there is a single currency option you can set on the instance - would this be the best option or would removing the other currenci...
I have 3 tables:- TRACE Table + Name + Type (reference to Type Table) + Sub-Type (reference to Sub-Type Table) - TYPE Table + Name- SUB-TYPE Table + Name + Type (reference to Type Table) FORMIn my Trace form, I added the 3 fields (TRAC...
i want to take backup of client script or flow or br created in global scope on github.suggest ways??
On the form layout you have begin-split, split and end-split. What is the equivalent on the record producer? I can only see Container Start and Container End. Break shows an ugly line, so that's not what I want. Why I am asking is, because I want to ...
I am using the below condition for the "before" query business rule : gs.action.getGlideURI().toString.indexOf('aggregate')>-1 || gs.action.getGlideURI().toString.indexOf('pa_dashboard')>-1 It is working fine on Reports but not on dashboards. Can any...
How to set ignore filter in Event Rules to ignore Events if they have "Time of event" fields value between 1:30 AM - 1:45 AM everyday? I couldn't find the operators to define time range to specify date/time. Please let me know how to achieve this.Bes...
Hey All, We've enabled collaboration services + Microsoft Teams for Servicnow and "Start Microsoft Teams Chat" is available and working well here.However our users would like for the chat history of the a "request based chat" (Chat initiated thru "St...
Hi,Is it possible to click on the i for configuration item and open the record in ATF? Kindly help. RegardsSuman P.
I am getting validation errors with a new scoped application and want to delete the table, but want to know where it came from first. It has no columns, no data. I am getting similar errors with table "Sh$sys Storage Alias"What is the result if I ...
Need syntax for setting dynamic sys_id in End point for PUT method in REST Integration. If below is the URL https://instanceb.service-now.com/api/now/table/incident/${incident_id} then how to set value in incident_id. from Business Rule. I ...
