Hello All, There is a read-only HTML field on a catalog form which shows the details related to the requested for user field. For this I have created a script include a catalog client script to set the value onChange of the Requested for field, it wa...
Hi All,I need guidance on passing value to lookup select box type value from Flow designer to submit a record producer.I am trying to create a Subflow to submit a record producer, I have some field on record producer which is of type lookup slect box...
Hi team, When searching for a catalog in the VA, you can view the catalog by pressing Request this item.The catalog display method can now be displayed using a portal instead of a popup.https://www.servicenow.com/community/developer-forum/va-catalog-...
hey everybody,I have an interactive filter in the dashboard that reference the user table. I want to be able to search in this interactive filter by email and user id for example. is that possible ?
Hello, Requirement: Send out a notification for the ServiceNow MID Servers to notify when they have been in Down(Stopped) status for more than 1 hour. The notification should be resent every 1 hour after the initial notice if the status does not = UP...
Hi,This is my instance url for the 'Create Incident' record producer in the portal. How can I populate the fields service_offering and business_service using the url?http://my_instance_url/esc?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
Hi all,I have a requirement to track when a customer was not updated through additional comments on their incident. I know this can be done by creating a new field, however this is not an option for us.I have created a database view to capture incide...
Hello,I have a situation where I have two tables and one is related via a reference field in the child table (B) to relate to main table (A), and I am not extending to any table. The state fields on both are custom and the values are pending, approve...
Hi Everyone,How can i restrict HR task visibility from other HR task members on the same parent HR case.When there are two HR tasks created on the same Parent HR case, i don't want members of assignment group A of one task to view the details of anot...
Hi,I created PUT rest message and I need to pass some parameters to the json. one of the parameters is the field sys_created_on of tyep Date/Time on the incident table.When Im trying to test the REST Message Im getting error saying:"Expected unix tim...
Hi All, I have a encoded query on User table, which is to be validated in If-Else condition.Below is the query to be searched inside User Table, please suggest if we have any option to do so. To check if a user Department doesn't contain YYY, but con...
Hi,The Assigned To user belongs to four groups, ex: Group1, Group2, Group3, Group4.For Example:Assignment Group: Group1Assigned To: UserUsers can able to receive notifications.IFAssignment Group is Other than Group1.Assigned To is User.The user does ...
Hello Team,I am looking to create a user token in the Servicenow Vancouver Instance for a webhook URL that directs to a Scripted API. Could you please guide me on how to accomplish this and what modifications I need to make? Please note that I do not...
Things that make me go "hmmmmm..." Working with the phone number field in the core Company table (core_company). This is a brand new Vancouver instance, including CSM. The Phone Number field on the table is using a Field type of "Phone Number" (ph_...
In dev instance - I have a field - u_meets_requirements and type is choice and it has 3 types of choices, so I have 10k records in which field - u_meets_requirements have value from one of this three choices while in test instance where i want...