Hi every one, I need pass a lot of Ci from the table cmdb_ci and add this Ci to the table alm_asset, I'm using a background script: (function runBackgroundScript() { var cmdbCiGr = new GlideRecord('cmdb_ci'); cmdbCiGr.addQuery('manufacturer...
Hi Friends, Happy weekend!! Can someone guide me on how to implement a workflow solution within ServiceNow to gain more visibilityinto request status, reduce cycle times, eliminate duplicate efforts, and streamline communication. Key drivers include ...
Here in log "Names are "repeating two times, but while adding to the form in the watchlist and description I am getting only one user name, anything wrong in the code let me know var grm = new GlideRecord('customer_account'); grm.addQuery('name',...
Hi All,I have a small requirement if anyone can help it would be great.The Requirement is I have created an order guide which includes two catalog items. Inside this order guide there is field which is called 'ports', which is created in a variable s...
Here log "Names are "repeating two times, but while adding to the form in the watchlist and description I am getting only one user name, (anything wrong in the code) var grm = new GlideRecord('customer_account'); grm.addQuery('name', current.acco...
Hello Experts, I have to demonstrate functionality to submit requests within the Virtual Agent chat window as conversation. I referred documentation > Click here and no detailed documentation present with an example setup.I referred to articles writt...
Flow designer: How to add worknotes changes condition in if logic of the flow? (as we do in business rule- worknotes changes/chnages to/changes from..such options are there, but in flow there are only 4 options)I dont see changes option in the dropdo...
Hi Team, we have two business(insert, update operation) , which plays major role in daily activity.This two Business rules should work only between morning 6AM-afternoon 3PM. after 3PM/before 6AM if any insertion/updating happens on record these BR'...
Hi Friends, Is there a way to remove the info icon for a specific variable in a variable editor?
Hello! I have a requirement to add a random time in a wait for duration.Initially, it was a wait for condition that had the following script:var minutes = Math.floor(Math.random() * 45);var duration = '00:' + minutes + ':00';return new GlideDuration...
Columns: Area, System, Service TypesFiles:Area:tisegSystemAPP, BRM, CAPTA, GPPSMS, IMS, ACSService Type:ConfigurationMaintenanceCustomizationInstallationConsultingBackup and RecoveryTrainingRequestIncident Rules:All columns are of the choice type, th...
Hello developers, I have a business requirement to attach a specific knowledge article to a record producer in the portal (not using contextual search). Is this possible? If so, could someone point me in the right direction? I've been looking at Serv...
Hi All, I am facing an issue we have UI button in all modules( Incident, RITM, change, etc) called 'Start Mircosoft teams chat' which should visible for all users . It is visible to all users . however when admin users are impersonating to the use...
Hello TeamI'm trying to write a catalog client script. I have a variable (multiple-choice type) is called mac_or_pc. 1st choice is Mac and 2nd choice is PC. How do I get the value on the 1st choice & 2nd choice? I'm trying to pass values into the scr...
Hello Experts, I am sure there could be many ways but what could be best way to import Knowledge Articles along with attachgments from legacy and other systems in ServiceNow. Import Set is one option but there will be lot of mappings and transforms C...
