Hi All, In catalog client script if g_form.getOptions is not working in service portal but its working fine in WorkerUI. Please suggest any alternative of these method to be used in service portal. Many thanks in advance, Parul
Hi all, I have migrated dashboard from TEST to PROD but in TEST it was in company domain and now I want to change it into Global domain in Prod. Thanks
Hello I have a requirement where I need to replace included items list in order guide on top of page upon rule base conditions.
Hello, I would like to completely remove these fields from “User Preference” display (attached screenshot), but I cannot find place where it is being configured. I saw that I can add a new record on “User Preferences” table, but I didn’t find any var...
Hi,I have a requirement wherein I have to create an email notification from sc_request(Request) table. On the request table I have a field called customer organization (this field is dot walked from custom table request_info table). On the subject fi...
Hi!!! I am configuring Skill Determination Rules for AWA, I am using the scripting section for a query purpose from a table which is under a application scope.(CSM).The scripting part doesn't got executed and throws the error into the logs. Can anyon...
hello, i have a flow in the Human resources: Lifecycle Event scope who want to delete a record from the sn_hr_core_contract table in the Human resources: Core scope. I have this error in my test: I have tried to create a restricted caller access reco...
Hi,The platform allows users to customize the list layout for a table or a related list layout to make it different from the default layout. I assume those user customized layouts must be stored somewhere in the system. Does anyone know where it's ac...
Hi All, I am wondering if getreference with a callback function is still a relevant feature which we can use or do we have something else or do we always need to use GlideAjax if we need some values from backend to frontend. Also does it hampers t...
I need to Subtract No of Days(integer field) from a Date field to set New Date in a field for a Scoped App using BR please help me with the logic for scoped application to get the new Date. Examplefield a -> 2024-02-21 (Type - Date)field b -> 5 (Type...
Hi there, I have a more general question on AJAXJellyRunner. I have tried googling and going through product documentation but to no avail. What is it? Is it an API or a script include or a processor or none of these things?How do we use this? It s...
Hi, As per ServiceNow OOB functionality, whenever we closed the incident while checking the knowledge check box then the knowledge article will create. but I have a requirement where knowledge article should create when the incident will be Resolved....
I have a scenario in which if i get a email from customer to create a case. Then I trigger a event which triggers the notification to send the email body. I have tried below code:if (contact.next()) {if (contact.account.u_account_segment == 'Small En...
Hi,I'm trying to implement Standard Change Request, but I have a problem... It doesn't work like it does on the PDI instance.When trying to create a new Standard change Request, consent is still required even though OOTB should not require it for thi...
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