Hi Connections, Good Day! What are the Pre- requisite before activating Vendor Management Workspace, my client wants to use this module.Can anyone help me understand Pre- requisite (plugings/properties etc) to be install or activate to use Vendor Man...
I attempted to follow this article below, but I am not executing it correctlyhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962370This is what I have below based on the article1) Should I put the actual time I need in the (ti...
I've added a state called "Under Review" - value = 20 I have managed to hide this from selection from users in the default view, but our analysts user the CSM/FSM configurable workspace. I hid this using a client script below:All posts I have seen sa...
If the Current logged in user's manager is VIP, show the alert message "manager is VIP"How can I configure thatthanks in advance@James Chun@Sumanth16@Mark Manders@Community Alums@ Sohail Khilji
Hi everyone,I'm currently working on a workflow in Flow Designer within ServiceNow, and I'm using the Send Email action to notify users about certain events. I'd like to include the current date and time in the email body dynamically.Could someone gu...
Hi, I do not know much about portal changes but I have a requirement to add more details on the change approval widget. Can anyone guide me on how to implement it?We need to add the following fields after the number with link: Requested by and Descri...
Hello guys, here is the context of my work:IMPORTANT: my solution WORK for ITILs user in simple list widgets but not for non-ITILs (the users who needs it)I need to make a portal where "snc_internal" users can VIEW/READ cases and incidents but Only t...
Hi All, I have a requirement where I client is looking for local authentication on SSO enabled instance. Please let us know how I can configure (OR any OOB properties) for the same. Regards,Amit
Hello all,As a best practice can you someone please recommend better way to document access level for each tables. Would like to know who has what level of access or if someone can share their experience or point to a documentation.
I am using a UI page in conjunction with a UI Action. In clicking the UI action, I am hoping to grab all of the fields from the form it is currently on and have them added to a multi select choice field, allowing the user to select what fields they'd...
Hi I'm in need of some help with a service portal widget. Here's what I've got so far: the widget displays a list of assets issued to the current user (using a glide record in the server script and ng-repeat in the HTML template). For each asset list...
In agent workspace when you click Compose Email, where does the Reply To address come from? I just noticed we had a typo in ours and I can't figure out where it's being set.To my surprise it's not under Email Client>Email Client From Address because ...
How can I change the name of the 'Affected CIs' OOB related list on the cmdb_ci_outage table?
Hello experts, I'm seeking assistance with calling a subflow in a UI action. Currently, I'm able to successfully call a subflow in my server-side UI action, and everything is working fine. However, I want to set the change number in the close notes o...
Hello developers, I need to show field msg for a date field via ui polices on service portal, but the message is not displayed. Any suggestions is appreciated. Thanks!