Localization tasks are not getting created

After upgrade, after requesting for translation, I'm seeing the RITM getting created but not the LTASKS.    Any solution or configuration to check?

• Question

change request logs show Invalid query detected, please check logs for details

When you use a standard change template to create a new change req and save the record, a business rule is displaying an error message. The business rule should only display the msg if a field which was populated via template has had a value has chan...

• Question

How to: Make attachments mandatory in Employee Center

Hello everyone, I was looking around for a way to make the default attachment section on a catalog item mandatory, and found that a lot of the community posts out there seem to be outdated and don't work in Employee Center. I wanted to share the fix ...

• Question

Preference menu is blank

Hi all,After trying to switch the interface of Service Now to the traditional one, the Preference menu in my profile become blank.I tried to clear browser cache/ login to different browser/ incognito browser but cannot fix the problem.Does anyone kno...

• Question

Repeated name appear in watchlist selection field

Hi ,While I am working on configuration of watchlist in incident form, i found my name is repeatedly coming under watchlist field.Record producer script var memberIds = (producer.watch_list + '').split(',');var userIds = [];for (var i = 0; i < member...

• Question

The tool shall be able to allow users to tag leads and lags per project schedule task. In SPM

• Question

Confirming date is within maintenance window

I have a catalog item for an end-user to request a change request. I'm trying to validate that the dates they provide are within a Schedule named "Data Center Maintenance", both start and end dates. This Schedule has a single Schedule Entry of every ...

• Question

how to Set Rich Text (catalog variable) Value in client script? g_form.setValue() not work.

Hi, I am trying to create dynamic table using  Rich Text variable on catalog form, plz suggest on  how to Set Rich Text (catalog variable) Value in client script? g_form.setValue() not working.

• Question
• Scoped App Development

Amazon QuickSight returning a hallucinated or generic summary for a ServiceNow incident via MCP

When querying an incident through the ServiceNow MCP connector, instead of returning details specific to the actual incident, AQS is responding with what appears to be a default/templated summary that has no relation to the incident in question. Woul...

• Question

Azure–ServiceNow Integration: Clarification on Foundry Resource Discovery

We have received a requirement to integrate Microsoft Azure with ServiceNow using Cloud Discovery. The objective is to discover Foundry resources into ServiceNow.As part of our analysis, we understand that Foundry is an AI platform in Azure and is no...

• Question

Email Notification is not triggered for 1 user but for other users is working fine

I have user who is not getting any email notification when the HR case is created. User has a valid email and the hr case meets the criteria to trigger the notification.   I checked the email logs and nothing shows up if the notification was processe...

• Question

CreatorCon Hackathon 2026 Winners

Who in their right minds spends their first night at a busy conference hacking solutions to real-world problems? Your Hackathon teams, that's who! And this year, they showed up in force.     121 participants. 35 teams registered. 26 completed applic...

• blog

Role assignment and removal

We have to assign privileged roles including security_admin and revoke when end time reaches, what if time-limited user has role table is not to be used.Both answers are needed.

• Question