How to make tags visible on knowledge article view?

[txag08]

Howdy.

My user wants to be able to see tags on a knowledge article in the article view. Is that possible?

Also, I'm trying to find out where the tags are stored and how their relationship to the article is stored. It doesn't look like there's a tag field on the table. I think if I can figure this out, I might be able to display the tags on the article somehow.

Thanks.

[Michael Ritchie · Accepted solution]

The actual tag names are stored in the "label" table - tags used to be called Labels many releases ago.  Then the label_entry table stores the linkage between a tag and a record via a Document ID field - two fields really (Table/table and Table Key/table_key).

[txag08]

Thanks. Any way to make the label_entry table show up as a related list on the form?

[sachin_namjoshi]

You can use target field on label_entry table to show corresponding KB article.

Regards,

Sachin

[txag08]

Never mind I figured out how to do that. It was a great help to know the linking table. Thanks!