How to make the field comments list editable

[Alon Grod]

Hi,

i have the OOB filed ‘comments’ on the table sysapproval_approver. How can I edit this field from a list view in SOW. I tried to add list_edit ACL but it didn’t help. The user can edit the state of the approvals but not the comment field. However, if he enters the record he can edit this field

[Chaitanya ILCR]

Hi @Alon Grod ,

Did you try what I have shared?

looks like the message is from this property glide.ui.list_edit_ignore_types

check if the journal_input type is added to the property if yes remove it and check( you have to have write access too to that field)

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Alon Grod]

@Chaitanya ILCR i have write acl and this field type is not included in this property. When I go the the record from the native UI i can add a comment from a list view but from the SOW it says its not ediatble

@GlideFather 

[Chaitanya ILCR]

Hi @Alon Grod ,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824056

the journal field are not supported for editing in the list view of workspaces currently

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya