How to multi select choices in fields

[RathanK]

Hello People,

How to multi select choices in the below fields attached in Screenshot.

I have almost 10+ choices in both these below fields i need to multi select the choices, guide me with any sort of solution.

PFA screenshot:

[Nikhil Bajaj9]

Hi @RathanK ,

Check this URL:- https://www.servicenow.com/community/hrsd-forum/multi-select-with-drop-down/m-p/2660946

Better if you will use- List field type for this field to seelct multiple choices.

This may be helpful. If it is - mark my answer as Solution accepted.

Regards,

Nikhil Bajaj

[kaushal_snow · Accepted solution]

Hi @RathanK ,

Option 1: Use a List Collector Variable (Recommended for Catalog Items)

If you're working with Service Catalog items, the List Collector variable type is ideal for allowing users to select multiple records. This variable type lets users choose multiple items from a list, and it's particularly useful when you want to link multiple records to a catalog item. This approach allows users to select multiple records from a predefined list, and the selections are stored as a comma separated list in the variable's value.

Option 2: Use a List Field Type (Recommended for Tables Extending Task)

For forms based on tables that extend the Task table (such as Incident, Change Request), you can use the List field type to allow multiple selections. This field type enables users to select multiple records from a list, similar to the List Collector variable but within a standard form.

Option 3: Use a Multiple Choice or Checkbox Variable (For Static Choices)

If you have a predefined, static set of choices and want users to select multiple options, you can use a Multiple Choice or Checkbox variable. Each option is presented as a separate checkbox, allowing users to select multiple options.

Follow below articles:

https://www.servicenow.com/community/itsm-forum/how-to-add-a-dropdown-field-with-quot-multiple-quot-...

https://www.servicenow.com/community/hrsd-forum/multi-select-with-drop-down/m-p/2660946

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[RathanK]

Hi @kaushal_snow ,

Thanks for your response, now its working as expected.

This article helped me to solve my query.

https://www.servicenow.com/community/itsm-forum/how-to-add-a-dropdown-field-with-quot-multiple-quot-...

I really appreciate your help 🙂

Regards,

Rathan K