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Send submitted record as a attachment in email notification

Hi ,I need one help on notifications.How to send submitted record as attachment in email notifications.Example: if we are submitting HR case through record producer then end user should get email notification attaching the HR case as pdf .Is it possi...

svani by Tera Contributor
  • 225 Views
  • 4 replies
  • 0 helpfuls

Update Set in PDI

Hello, I was importing an update set from my friends PDI to my PDI and I was getting a error.Cannot commit Update Set 'TodoProject_Documentation_2025-08-21' because: Update scope id 'c842ea9c8353a210f83ff120feaad340' is different than update set scop...

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228w1a4248 by Tera Contributor
  • 198 Views
  • 5 replies
  • 2 helpfuls

Any Advice? First ServiceNow Job

Hi Everyone! I recently joined ServiceNow University and am planning on finishing my certification by this upcoming weekend. I have about 5 years of software development experience on the side. I was wondering if there are any tips on how to land my ...

jeisgar13sn by Kilo Explorer
  • 537 Views
  • 5 replies
  • 4 helpfuls

Rethinking an Approval Workflow

Hi community,I'm looking for your input on a workflow I've designed and how to improve it. I'm trying to create a subflow to handle an approval process, but I've run into a design issue. My Current Workflow Logic The core logic of my current process ...

JGuerrero0323_1-1757128831880.png Screenshot 2025-09-06 124148.png

Change Approval Policy

I need at least one user from each of these 11 groups to approve the Change in the decision step. However, what is happening now is that if one user approves the Change, the approvals from the members of the other groups are no longer required.All th...

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"Add" UI action

Hello all, I am trying to create an "add" ui action for a related list. When "add" is selected, it needs to open a list view of a custom table I created, in a separate tab. From there, the user needs to be able to select multiple records, select "add...

Resolved! Adding a link to the form

Hi,I feel like an idiot right now as I've been trying for the past few hours to figure this out but I blame my cold.We want to add a permanent hyperlink to our change form that opens in a new window. (To be used as a guide and reference for people su...

thereseg by Kilo Contributor
  • 22724 Views
  • 7 replies
  • 12 helpfuls