How to open a knowledge article to approve it from a list of articles Approvals Portal using ATF

[Fatima Zahra At]

 I want to automate the approval of the most recently created knowledge article with atf directly from the Approvals portal. The goal is to find the latest knowledge article created in the latest satf step within the Approvals list, click the "Approve" button, and complete the approval process. (thos the steps I created, i want to know what's the next step to do )

Thank you 

[Shaqeel · Accepted solution]

Hi @Fatima Zahra At 

here is what you can do:

After impersonating with the approver, you can open the created record using open existing record.

after that you can navigate to related list and perform the activity

Through SP it is bit difficult.

You can use Custom UI steps such as Click Component.

Regards

Shaqeel

[Fatima Zahra At]

Hello Shaqeel,

 Thank you for the idea. Yes, it works with the click component method.

This is a screen of the steps on how to approve it from the portal: 

[Fatima Zahra At]

Hello @Shaqeel 

Thank you for your suggestion. It works with  click component method.

Here are the steps to approve a knowledge from portal using Click Component method:

[Shaqeel]

@Fatima Zahra At 

If it works, perfect!!

But remember sometime the element changes after clone or upgrade, in that case you need to retrieve the current element and select.

And please mark it as Solution/helpful and close this thread.

Regards

Shaqeel