How to pass the sctask number value in URL for creating a new change via change interceptor page?

Ganeshm1
Tera Guru

Hi All,

Hope you are doing well!

 

Can anyone help me to achieve the below requirement.

 

  • We need to create a UI action on the SC Task that initiates the creation of a change request.
  • When the UI action is clicked, it should redirect the user to the "Create Change" interceptor page.
  • After selecting the type of change (Normal/Standard/Emergency), we want the parent field on the form to automatically populate with the SC Task number from which the UI action was triggered.

Please let me know for any further information. Thank You!

 

Best Regards,
Ganesh

 

 

1 ACCEPTED SOLUTION

Ganeshm1
Tera Guru

We just configured a change request related list on sc task.
On clicking new button, it was taking us to interceptor and upon selecting the change type, parent field was auto populating with sc task number automatically. 

View solution in original post

3 REPLIES 3

GlideFather
Tera Patron

Hi @Ganeshm1,

 

and what is your blocker? Please share us what you have tried and we can try to help you, but it is nit fair to expect that somebody will do it for you. :((

 

Create that UI Action applied on the table you need and add it the logics, you can get inspired from the UI Actions on the Change table...

 

Please share screenshots with errors or specify what is the blocker

 

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Hey @GlideFather : Thank you for your response. I didn’t mean to expect someone to provide a complete code or configuration—I was simply looking for suggestions.

BTW, we achieved it by adding related list on sc task form, since it was meeting my requirements. 

Best Regards,
Ganesh

Ganeshm1
Tera Guru

We just configured a change request related list on sc task.
On clicking new button, it was taking us to interceptor and upon selecting the change type, parent field was auto populating with sc task number automatically.