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12-12-2024 03:24 AM - edited 12-12-2024 03:24 AM
I'm the below catalogue item where users have to select their options:
On the final part of my catalogue item, I have a multi row variable set where I'm wanting to add the selected details:
Does anyone know how I need to populate my multi row variable set with the selected options?
Solved! Go to Solution.
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01-17-2025 04:55 AM
I removed an if statement from my script include which was causing an issue.
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12-12-2024 04:00 AM
are you saying the MRVS should be auto-populated based on some above variables?
what's your business requirement?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-12-2024 04:04 AM
Hi @Ankur Bawiskar That is correct. The requirement is to display list of selected business applications and confirm the platform or lab they will be transfering from and to (from the answers to questions above). Show Business Application Name, Bus app Number, Business Application Owner and answers from original platform question (Q1) and New Platform or lab question (Q3 or if selected Q4) eg if user selected existing platform as 'Cloud' and new platform as 'Business Banking' show.
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12-12-2024 04:15 AM
so user will select business app from list collector variable and based on that you need to add information from that Business app into each row of MRVS?
you will have to ensure you create correct onchange client script on those required variables.
I will suggest to populate the MRVS after RITM is submitted rather than having multiple onChange client scripts
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-12-2024 04:28 AM
@Ankur BawiskarWould one way of triggering it be by having a checkbox as a variable, so that if it's checked, then populate the variables?