How to populate Lookup Select Box based on value of another Lookup Select Box?

[Community Alums]

I have two variables on my catalog item, Select Location and Select User pointing to location and user tables respectively.

Based on location field, user must populate.

Variable - Select Location

Variable - Select User

I have given Reference qualifier and variable attributes, but it is still not working. Nothing is getting populated in user variable. Suggest what I am doing wrong over here.

[Abdul Wahid]

change the location field look up to reference field ..it is working.. but not with look up field

[Community Alums]

yes it is working if location is of Reference type. Any idea why it is not working if location is of type 'Lookup Select Box' ?

[Inactive_Us1474 · Accepted solution]

Lookup select box should also do in this case

You can also try with this  ref  : javascript:'location.name='+current.variables.located_at

[Abdul Wahid]

thanks a lot buddy 🙂 it works 🙂 ....it may help in future 🙂 

[Abdul Wahid]

The lookup selectbox reference qualifier works only on load. It does not work on change of a field value. Use reference field instead of this.

FYI : 

https://community.servicenow.com/community?id=community_question&sys_id=7d93c765dbd8dbc01dcaf3231f961994