How to populate Request For name in Email notification

[shaik_irfan]

Hello Everyone,

i want to populate Requested By name under Email template, Requested For (u_req_for) is from RITM table which should be populated on Template i tried Select Variables which is present in the Template but i unable to find the Requested For name since the email template is written on Approval table.

Can anyone please help me out how to populate the RITM table field on Approval table ?

[Rajesh Mushke]

yes, Customized fields are also available to add.

[shaik_irfan]

But i unable to find the customized field, what might be an issue ?

[Rajesh Mushke]

Sorry, i forgotten i think requested_for is not selected in your requested item.

make sure requested for is not emty.

Quickly follow my steps :

1. create new RITM and select requested for and copy This item Number

2. go back to your notification then click on Preview notification, After that replace Request item number which is created by you.

3. check it, definetly it will be populate

[shaik_irfan]

Rajesh,

I am glad you understand my query,

Can you please elaborate the last 3 steps:

I created a RITM and copied that RITM number, later went to the notification i.e Approver Request and click on Preview notification button which is present at the bottom then i see the Request by name is available but Request for is empty:

[Rajesh Mushke]

Step 1 : create new Requested Item and select requested for

step 2 :

got o your notification and follow my screen shot :

now you can see in the notification Requested item numbers are same.

finally, requested for is populated   in my case.