Hi Community,
When a user is delegated, they then have the possibility to approve their own request 😞 and we dont want them to have this possibility.
We have tried to create a before insert and update business rule, where we glide to the sys_user_delegate table to get the user listed in the delegate field to then compare this to the current.sysapproval.opened_by, so that we can then abort the action and show an info message advising the delegate they cannot approve their own request.
However it isn't working.
I am pretty new to ServiceNow and development, can anybody please advise or provide support, or if possible provide a script if you have developed this before?
It would be greatly appreciated!
