I have received an email that I have a request awaiting my approval, but I cannot see it in Interact

SrinivasuSa
Tera Contributor

an hour ago

Hi Community,

User has raised below concern :

I have received an email that I have a request awaiting my approval, but I cannot see it in Interact Portal
Interacrt Portal not showing awaiting approvals

I have a test ticket awaiting my approval open currently - RITM0100577. I still cannot see it in Interact Portal, but I did receive an email that it's there.

SrinivasuSa_0-1769972286615.png

 

SrinivasuSa_2-1769972325132.png


Kindly review the above screenshot and advise troubleshooting steps?

Thanks,
Srinivasu 

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