How to publish draft knowledge article

[Yuta3553]

Hi, I'm begineer of servicenow developer.

It seems that to "publish" a knowledge article on Servicenow's Knowledge[kb_knowledge] table with a workflow of "Draft", the user must be the revisor (generally the author) or the KB owner or Admin. The user must be the revisor (generally the author) or the KB owner or Admin.
So I modified the "Publish" UI button from the "Publish" setting of the UI Action so that the "Publish" button appears regardless of which user is the revisor. However, when the "Publish" button is clicked, the workflow is still "Draft" and nothing changes.
What specific settings do I need to modify in order to change the workflow to "Published" after clicking the "Publish" button?

I have already referred to the following article, but it does not work.
Solved: Knowledge Article - Publish Button - ServiceNow Community
Knowledge manager unable to publish knowledge article - Support and Troubleshooting (servicenow.com)

If anyone knows how to solve this problem, I would appreciate it very much.
Regards,

[Aniket Chavan]

Hello @Yuta3553 ,

Please refer the article below and let me know if you still facing the issue.

• Knowledge Article is being set to "Draft" state when Publish UI action is clicked.

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,
Aniket

[Yuta3553]

Thanks for you reply.

I referred to the article you attached and it seems that the OUTDATED option was originally created by default.
Therefore, perhaps there is another cause.