How to Quickly Identify UI Action?

G24
Kilo Sage

How do I pinpoint a particular UI action without wasting a bunch of time?

 

I want to work on THIS UI Action which I am seeing with my own two eyes:

1.png

 

When I go to "Configure - UI Actions", I see 74 (not kidding) UI Actions.  How do I quickly and easily pinpoint the one that I need to work on?

2.png

 

Thanks

1 ACCEPTED SOLUTION

Sagar Pagar
Tera Patron

Hi @G24,

 

Follow the below steps:

1) Open browser inspect option and select an element to inspect option/icon( left side 1st icon).

You can see the gsft_id=42df02e20a0a0b340080e61b551f2909 in scripts. this is the UI action sys_id.

 

2) Now go to UI actions and apply the below filter and open a record.

Sys_id IS 42df02e20a0a0b340080e61b551f2909

 

This is the simplest way to get UI action record.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

3 REPLIES 3

Rahul Talreja
Mega Sage
Mega Sage

Hi @G24 ,

Filter out with the table name you desire to edit! 

Recomming you to use SNutil extension for navigating to this in just a single click.

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

Sagar Pagar
Tera Patron

Hi @G24,

 

Follow the below steps:

1) Open browser inspect option and select an element to inspect option/icon( left side 1st icon).

You can see the gsft_id=42df02e20a0a0b340080e61b551f2909 in scripts. this is the UI action sys_id.

 

2) Now go to UI actions and apply the below filter and open a record.

Sys_id IS 42df02e20a0a0b340080e61b551f2909

 

This is the simplest way to get UI action record.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Hi @G24,

 

Another alternative soltion:

If you do have SN Utils - Tools for ServiceNow

You can just double click on form or enable the Show Technical names on page load option. and click on ? next to the UI action. It will gives you UI action sys_id or open UI action record. The copied sys_id you can use to filter and get the required UI action record.

 

Screenshot 2023-07-19 at 10.15.19 PM.png


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow