How to re-set the number counter?

[Vivek Verma]

I will appreciate the explanation with examples.

Thank You!

[Dubz]

Go to number maintenance, select the record you want to renumber. In the record there is a related link called 'Show Counter', click on that link and in the next view it shows you the current number, you can then reset that number to whatever you want. You risk creating duplicate numbers if you reset your numbering to those that have been used already though.

[ashavinod]

But I need to reset the counter to 0 for all the records in the number maintenance table(sys_number). The solution you have provided is to be used for one particular record but I need to reset for all the records present.

[Bert_c1]

Goto: https://[instance_name].service-now.com/sys_number_counter_list.do?sysparm_query=&sysparm_view= 

and change the values there

[ashavinod]

Is there a way to update all the records of number counter in https://[instance_name].service-now.com/sys_number_counter_list.do?sysparm_query=&sysparm_view=   to 0 as manually opening each record and resetting to 0 is difficult .