How to remove Blue Banner Messages on Submit of Catalog Item

chennessy · ‎06-08-2017

I am just setting up a Service Catalog and have one question I hope is a simple one:

Upon ordering an item, several messages appear in blue banners indicating all of the records that were generated:

RITM... was assigned to Requested Item,

TASK... was assigned to Catalog Task

REQ..... was assigned to Request.

Where are these messages controlled and how do I omit them? The Customer does not need to see this.

PS. I am on Geneva.

Thanks!

shloke04 · ‎06-08-2017

Click on the Funnel shaped icon highlighted in the below screen shot and apply your filter as shown below and click on Run button to check if any BR is causing the message to get displayed on your Screen:

Or you can also follow the Studio Search approach as suggested by Chuck above. Please find the screen shots below on how to use Code Search feature:

1) Navigate to Studio Application Menu under System Applications as shown below:

2) Select any of the Application available on the Page to enter into the Studio.

3) On the Right Side of the Page, there is a option for "Code Search" as shown below:

4) Enter the Text and Mark the check box "Search in all Applications" as true and click on Search button which will help you in debugging your query:

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

SanjivMeher · ‎06-08-2017

Can you send a screenshot. Looks like, someone has put some debug statements using gs.addInfoMessage.

Please mark this response as correct or helpful if it assisted you with your question.

Goran WitchDoc · ‎06-08-2017

Been awhile since I played around with this and on a train with lousy connection so I can't check it up. But if you go to module "Maintain Cart layouts" and then choose "order status Screen". Here you got a bunch of related lists(2) with widgets and if I don't remember wrong, the code is in one of them. I might be wrong thou.

//Göran

shloke04 · ‎06-08-2017

Something Like this as shown below:

If it is so, It must a Business Rule which is showing these messages, so you can Navigate to Business Rule module and Run the filter as "Script Contains Message which is getting displayed on your screen".

If it is other than that, please share a screen shot of the issue you are facing.

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Chuck Tomasi · ‎06-08-2017

I would go to Studio and do a global code search to see where someone used the phrase

"Please select the estimated delivery date"

Check the global box on the code search and see what it turns up.

Using Code Search to make developing on the platform easier