How to remove/delete a question posted in Service Portal Community

cstangoe
Mega Guru

Hi All,

 

Could anyone advise how a question can be removed from the Community in the Service Portal. This would be from a analyst point of view not ess.

Thanks

Chris

1 ACCEPTED SOLUTION

Maverick E
Tera Guru

Hello cstangoe,

 

You can  view these questions in the kb_social_qa_question table. Go to the application navigator and type in "kb_social_qa_question.list" and hit enter. Then you can find your question to delete.

View solution in original post

6 REPLIES 6

Rajanmehta
Mega Guru

you can use following to edit or delete your posted question

find_real_file.png

Hi rajanmehta
 
I dont seem to have this option on my service portal I am developing
 
find_real_file.png

 

Maverick E
Tera Guru

Hello cstangoe,

 

You can  view these questions in the kb_social_qa_question table. Go to the application navigator and type in "kb_social_qa_question.list" and hit enter. Then you can find your question to delete.

Hi Maverick

 

Thank you, that has worked.