How to remove 'New' button from related lists on Agent Workspace

ghousiabegum
Kilo Contributor

How to remove New button from HR tasks related lists on HR case form.

find_real_file.png

1 ACCEPTED SOLUTION

@ghousiabegum 

Yes seems so. Even I checked that.

Do let us know the update

Agent Workspace New button is not visible on the table in list view in New York even when not config...

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

9 REPLIES 9

Thank you !..I did create Declarative Action Assignment with enabled false. It worked .

 

@ghousiabegum 

Glad to know.

Please mark my response as correct and close the question.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@ghousiabegum 

Please share the configuration screenshot so that it helps other members as well.

Happy learning.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I was hide the New button with this Action Assignment:
find_real_file.png

Harika Bhupathi
Giga Guru

Hello @ghousiabegum 

 

Refer below links

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/administer/workspace/task/prevent-new-record-creation-list.html

 

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workspace/task/create-a-list-action.html

 

https://community.servicenow.com/community?id=community_question&sys_id=a99f23e2db929c90b1b102d5ca9619e0

https://community.servicenow.com/community?id=community_question&sys_id=76408a3edb2b84541cd8a345ca9619a8

 

Please mark the answer correct and helpful, if applicable

BR,

Harika