How to remove Suggestion and Search Knowledge button?

Akkapolk
Giga Expert
1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Do you want this to be changed on all task extended tables? Or just Change Request?

If Task extended, just change:

find_real_file.png

+ at the attributes: change knowledge_sarch=true into false.

If only Change Request, you could add an onLoad Client Script like:

function onLoad() {

	//Type appropriate comment here, and begin script below
	gel('lookup.change_request.field_name').outerHTML='';

}

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

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14 REPLIES 14

Hi Harshvardhan, Thank you very much.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Do you want this to be changed on all task extended tables? Or just Change Request?

If Task extended, just change:

find_real_file.png

+ at the attributes: change knowledge_sarch=true into false.

If only Change Request, you could add an onLoad Client Script like:

function onLoad() {

	//Type appropriate comment here, and begin script below
	gel('lookup.change_request.field_name').outerHTML='';

}

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Hi Mark Ragavan, Thank you very much.

@Mark Roethof a small remark, this does only work if the client-script is used in the global scope.

regards,

Peter

Harsh Vardhan
Giga Patron

Note: the attribute can be override by using dictionary override functionality . so you can use that option as well but for suggestion you can set from the dictionary level. 

find_real_file.png