How to replicate a group or user modification from one ServiceNow instance to another Instance

[Aditya Banka2]

Hello Geeks,

I am trying to automate the user and group creation process in our ServiceNow.

The use case is something like, when a user is newly created in PROD instance, I want to replicate the same in all my sub-prod instances with the same sys id.

The same logic applies to the group, when a group is newly created in PROD, I want to replicate the same group with roles along with the group members with the same sys id's. 

I am trying to find a way to achieve this requirement. Is it is possible with IDR (Instance Data Replication) ? As I checked the documentation, it is mentioned that we cannot replicate the metadata tables and some sys tables. 

Since I am not able to install IDR in my PDI, I am trying to find a way how it can be tested.

Can someone please shed some light on how to achieve this.

[Bert_c1]

Hi, Cloning prod over your sub-production instances is one way. You may also use a Web Service such as SOAP, to get records from prod in your sub-prod instances. Others here that know that interface, or another suitable interface, will have to comment on that.

[Aditya Banka2]

Hello Bert,

Thank you for your inputs. Cloning is a good option but we can't do it often as we do development and testing all the time in sub-prod instances. I am looking for a way where it can either replicate instantly or a kind of scheduled way. 

[Bert_c1]

Hello Aditya,

I don't practice web interfaces. You'll need to wait on other Community members to comment on your requirements.