How to report on Scheduled Jobs

[Joshua Comeau]

I have created a few scheduled jobs and want to know how to report on them to add to a dashboard

[Harish Bainsla]

In ServiceNow, you can create scheduled jobs to perform various automated tasks. To report on these scheduled jobs and add the reports to a dashboard, you can follow these steps:

1. Create a Scheduled Job Table Report:

   • Navigate to the "Reports" module in ServiceNow.
   • Click on "Create New" to create a new report.
   • Select the "Scheduled Jobs" table as the source table for your report.

2. Define Report Criteria:

   • Define the criteria for your report. You can filter the scheduled jobs based on various parameters, such as status, job type, name, etc.
   • You may want to include only specific types of scheduled jobs or those that are relevant to your dashboard.

3. Select Columns:

   • Choose the columns that you want to include in your report. Common columns for scheduled jobs include Name, Type, Status, Last Run, Next Run, etc.
   • You can customize the columns to display the information most relevant to your dashboard.

4. Apply Sorting and Grouping (Optional):

   • You can specify sorting and grouping options for your report if needed. For example, you can group scheduled jobs by their type or sort them by the last run date.

5. Save the Report:

   • Once you've configured the report to your liking, save it with a descriptive name.

6. Create a Dashboard:

   • Navigate to the "Self-Service" module or the module where you want to add the dashboard.

7. Add a Widget:

   • Add a new widget to the dashboard and select the "Report" widget type.

8. Configure the Widget:

   • Configure the widget by selecting the scheduled jobs report you created earlier.
   • Customize the widget settings, such as the title, size, and any additional filters you want to apply within the dashboard.

9. Save and Publish the Dashboard:

   • Save your dashboard configuration, and if you're ready, publish it so that it's visible to users.

10. View the Dashboard:

    • Navigate to the dashboard you created, and you should see the report widget displaying the information about your scheduled jobs.

https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/reporting/task/add-report-to-dashb...

[Joshua Comeau]

I have the admin role and when I search for the table scheduled jobs as an option to report on it does not exist do you happen to know why this could be?

[SamiranD]

Hi
Could you solve this issue?

[Dr Atul G- LNG]

There are a few tables that are restricted from being reported on. Check this property: glide.ui.permitted_tables

Add the Schedule table to this property."