How to rerun the flow on RITM
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02-24-2022 07:21 AM
Hi,
I have a flow which got cancelled, i want to rerun the flow i see some script but its not working for me, can anyone please help me how to rerun the flow.
(function() {
var now_GR = new GlideRecord('incident');
now_GR.addQuery('number', 'RITM0000050');
now_GR.query();
now_GR.next();
try {
var inputs = {};
inputs['current'] = now_GR; // GlideRecord of table:
inputs['table_name'] = 'sc_req_item';
// Starts the flow asynchronously.
var contextId = sn_fd.FlowAPI.startFlow('global.hardware_request', inputs);
} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}
})();
// Call the cancel() method using the context Id returned from the startFlow() method
sn_fd.FlowAPI.cancel(contextId, 'Flow took too long to execute.');
2 REPLIES 2
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06-24-2022 03:11 PM
Found a solution that worked for me, instead of inputs['current'] had to give inputs['request_item']
hope this is helpful
(function() {
var grScReqItem = new GlideRecord('sc_req_item');
grScReqItem.addEncodedQuery("Query");// provide a Query
grScReqItem.orderBy('sys_created_on');
grScReqItem.setLimit(1);
grScReqItem.query();
while (grScReqItem.next()) {
try {
var flow = grScReqItem.cat_item.flow_designer_flow;
var flowName = flow.sys_scope.scope + "." + flow.internal_name;
var inputs = {};
inputs['request_item'] = grScReqItem; // GlideRecord of table: sc_req_item
inputs['table_name'] = 'sc_req_item';
var contextId = sn_fd.FlowAPI.startFlow(flowName, inputs);
} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}
}
})();
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10-09-2024 09:55 AM
@Jay Uttanoor we have to give flow name ?