How to restrict a user with itil role to create a report only few records

Kiran Maruthi · ‎10-03-2024

I want to restrict a user with itil role to create a report on label entry table only when table is knowledge. This user should not be able to create report on any other records, But there should be no read restrictions on the user when the user opens the table directly.

Pls suggest how to do this.

Thanks in Advance.

Anwesha3 · ‎10-03-2024

Not sure if I understood the requirement correctly , but you can try creating an ACL on report table for Create access ; where condition should be : if label entry table isoneof INC/Knowledge.
use script on the acl to check if userhas role ITIL then return false.

Kindly mark the reply as a correct answer / helpful if it helped to solve your question.

Thanks,
Anwesha

View solution in original post

Barath P · ‎10-03-2024

Hi @Kiran Maruthi ,

Create or modify an Access Control rule (ACL) and Set the condition so that the ACL applies only when the table field value is Knowledge. Give Role as ITIL. You can achieve it.

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Barath.P