How to restrict "NEW" button to a particular group only

VIKAS MISHRA
Tera Contributor

In the related list a can see the "NEW" button always visible , how to restrict that to only for a particular group only.

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @VIKAS MISHRA , 

 

Please see article: https://www.servicenow.com/community/in-other-news/managing-the-new-and-edit-buttons-on-related-list... paragraph 5:

 

AndersSkovbjer_0-1678715300710.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

5 REPLIES 5

AndersBGS
Tera Patron
Tera Patron

Hi @VIKAS MISHRA , 

 

Please see article: https://www.servicenow.com/community/in-other-news/managing-the-new-and-edit-buttons-on-related-list... paragraph 5:

 

AndersSkovbjer_0-1678715300710.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks for your reply.

But i  want this to be restricted for a group not for a role, please suggest

Hi @VIKAS MISHRA ,

 

I still would recommend to utilize the ServiceNow UI and create a role and assign to the respective group. Hereafter you can utilized the feature that I send you before. Otherwise your looking at a scripted solution, but again, would always recommend to use the ServiceNow interface whenever it is possible.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Frank Treml
Giga Expert

Hi Vikas, 

create a role specific to this case and grant it to the group. 

that should do the trick.

 

Frank