How to restrict the catalog Categories and Catalog Items in Service Portal?
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01-01-2017 10:04 PM
Hi All,
I have a requirement where I need only four Categories and their few respective Catalog Items to be visible on Service Portal. The categories also include content Items.Below are the two scenarios of the requirement.
1) I have used an Icon Link Widget in homepage which queries the Service Catalog table as per its default functionality. As per the requirement, on clicking upon the Icon link it is redirecting to the "sc_home page", but it is showing all the categories. How can I customize the page/widget after cloning it, so that it shows only the required Categories. Also, I don't want to deactivate the other unwanted categories in service catalog.
2) So, based on the category that has been selected, all the catalog Items and Content Items are also visible. Is there way to restrict the content Items and Catalog Items, so that only the required ones are visible without deactivating the other unwanted Catalog Items?

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01-13-2017 09:59 AM