How to resume a flow designer on a specific date

[kartikey]

Hi Everyone,

My ask is to pause a flow till a user specified duration.
We are going to suspend an HR case till a date specified by agent over a date field, it can be 1 day it can be 2 days or 3 days so on, can we pause a flow designer till that date and resume the case i.e. change the state of the HR case to Work in progress on that date?
If yes , how so?

Thanks,
Kartikey

[J Siva]

Hi @kartikey 
If you are capturing the due date in the case record, then by using "Wait for Duration" flow logic you can pause the flow execution.
Regards,
Siva

[Ehab Pilloor]

Hi @kartikey,

You can use Wait for Duration condition in Flow Designer and in the Condition, you can use the field and add the value using datapill.

You can refer this article: https://www.servicenow.com/community/servicenow-ai-platform-articles/flow-designer-making-the-flow-w...

Regards,

Ehab Pilloor

[Ankur Bawiskar]

@kartikey 

if you know the date/time till when you need to wait then it's easy using "Wait for Duration" flow logic

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@kartikey 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.