Notification not trigerring via flow designer

[kartikey]

Hi Everyone,

I created a notification on the parent sn_hr_core_case table whose send when is set to 'triggered' , i have created a flow designer as well on the sn_hr_core_case table and in advance options set to run the flow on current and extended table.
But when i'm following the start conditions for any child table e.g. payroll case , it is not triggering the notification, but when i test the flow designer via 'test' button available on flow designer, i can see at that time the notification triggering (checked in the email logs i.e. sys_email.list)

does anyone know how i can make that happen? as i do not wish to create multiple flow designers and multiple notifications on each table.

[Ankur Bawiskar]

@kartikey 

When you use Test you are testing it via Parent table (HR Case) and hence it's working.

Notifications on parent won't run on child, it's a OOTB platform limitation/feature.

you need to have separate notifications for your child table.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[kartikey]

then i need to create flow designer for all the child tables as well?

[Ankur Bawiskar]

@kartikey 

yes either have flow designer on child

OR

have separate notification on each child table and let it trigger based on condition it satisfies

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@kartikey

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.