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‎06-11-2025 06:04 AM
I have been attempting to update the search function for incidents to use by default the fqdn field to be searching from. by default it searches name starts with. I would like to just update the incident table search to search from fqdn starts with for all users. i created a dictionary override on the task table for incident with only Override attributes checked with the below attributes.
ref_ac_order_by=sys_class_name,ref_contributions=task_show_ci_map;show_related_records,ref_ac_columns=fqdn,ref_auto_completer=AJAXTableCompleter,edge_encryption_enabled=true
I thought by changint the ref_ac_columns to be fqdn would fix it but still when i attempt to place a value in the ci search box and hit search it defaults to name>starts with.
Solved! Go to Solution.
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‎06-11-2025 08:31 AM
Hi @tyler_johnson ,
not unless you change the display of the ci table to fqdn
Select a field as the table display value
or
try this approach
create an ACL to hide the name column and check
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎06-11-2025 06:35 AM
Hi @tyler_johnson ,
ref_ac_order_by=sys_class_name,ref_contributions=task_show_ci_map;show_related_records,ref_ac_columns=fqdn,ref_auto_completer=AJAXTableCompleter,edge_encryption_enabled=true,ref_ac_columns_search=true
try this
by adding ref_ac_columns_search=true attribute
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎06-11-2025 07:49 AM
This works for the initial search but is it possible to stop it searching the name field by default when you open the magnifying glass?
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‎06-11-2025 08:31 AM
Hi @tyler_johnson ,
not unless you change the display of the ci table to fqdn
Select a field as the table display value
or
try this approach
create an ACL to hide the name column and check
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya