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02-07-2024 03:56 AM
We have one request and we wanted to send that for "requested for" user's approval please suggest how to do that by making changes in workflow.
Note: requested for is the "ritm form field but not the variable on the RITM form.
Solved! Go to Solution.
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02-07-2024 04:35 AM
Find out other way too:
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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02-07-2024 04:21 AM
Hi @VIKAS MISHRA
You can calculate the manager and add in advance section in the approval activity.
var answer = [];
var man=current.variables.req_for.manager+"";//assuming your requested for variable backend name is req_for
answer.push(man);
Thanks and Regards,
Saurabh Gupta
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02-07-2024 04:32 AM
Hi @VIKAS MISHRA, you can use the 'Approval User' activity and configure as shown in the image below.
Regards,
Sunil