How to send sms dynamically to assigned_to for incident table

abhishekpan
Kilo Contributor

abhishekpan_0-1740651619270.png Hi all I have done the twilio configuration but i did not received the sms dynamically i have received only my phone number but i have try to others number it will not send the sms 

Regard,

Abhishek pancholi

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@abhishekpan 

you said you have received the sms but it should work for other users also

So it means the other user is not subscribed to that service may be or that number is not SMS enabled.

Did you check that?

If you received it in your mobile it means integration is working

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader