How to set a default value based on condition

[Katie A]

Hello, Is there a way to set a default value ONLY if certain conditions on the record are true?

As an example, I want to set a default value on an Asset Tag ONLY if the CI type is not a network adapter or storage.

Thanks!

[nomemon]

Hello

I'm trying to set default value for a Subcategory field ( drop-down list), based on the value selected in the Category field.

Trying to implement with a similar business rule, but does not work. The subcategory field remains empty.

Requesting any suggestions

Thanks!

[Abhinay Erra]

Nomaan,

  OOB subcategory choices are dependent on category choices as shown below.   You might be setting a subcategory value which is not under that category, so it is resetting to empty.

Thanks,

Abhinay

Please mark Helpful, Like, or Correct depending on the impact of the response