How to set all variables read only on RITM

[Bhaskar24]

Hi All,

I want to set all the variables (ex: IT Onboarding Ticket etc..) read-only only on the RITM (not on Catalog Item) if the item: "Employee Requirements" and Assignment group is not "NAR CIB Onboarding" (please see below snippet)

Could you please help me!

Thanks & Regards,

Bhaskar

[chirag_bagdai]

Hi Bhaskar,

Can you please try "g_form.setVariablesReadOnly(true)" in onLoad client and see if that works.

[Bhaskar24]

Hi Chirag,

I want to set read-only the variables if item: "Employee Requirements" and Assignment group is not "NAR CIB Onboarding" only.

Could you please help!

Thanks & Regards,

Bhaskar

[harishdasari]

Hi Bhaskar,

Create Catalog UI policy,

"Applies on Requested Items" should be checked.  

In when to apply don't give any condition.

Don't use client script, it is not best practice to use client script for read-only

thanks

This might be helpful.

[siham majdalan2]

thank you so much

[Kusuma2]

Hi Bhaskar Reddy

As per you requirement : I would like to know where do you have assignment group field is present.

To make all the variables read only for particular item write the catalog client script for that particular.

Here is the script:

function onLoad() {

$(variable_map).select("item").each(function (elmt){

  try {

    g_form.setDisabled('variables.' + elmt.getAttribute('qname'),true);

  } catch (err) {

  }

});

}

Hit correct/helpful based on impact.

Regards

Ajay