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02-27-2024 04:55 PM - edited 02-27-2024 11:42 PM
Hi, All
I want to set a configurable workspace as default start page/landing page shown after user logged in to the instance. And the landing page will be shown based on user's role/group. However, I've tried many solutions from existing community questions but none of them worked.
Here are solutions I've tried:
1)creating a my_home_navigation_page property in user preference,but it can only set landing page for all user/ one user.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955
2)changing values of glide.login.home and glide.home.page and selected read roles but it changed landing pages for all user.
https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/c...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693998
3)setting it in Landing Pages module but didn't work at all.
https://www.servicenow.com/community/developer-forum/how-to-set-default-landing-page-based-on-role/m...
Can anyone please tell me a way that still works now?
Thanks in advance for any good advice.
Solved! Go to Solution.
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02-27-2024 11:40 PM
Hi @BlueMani ,
This is not possible based on group/roles, but only possible pr. person or for all.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-28-2024 01:04 AM
Hi @AndersBGS ,
Thanks for replying.
Is it possible to implement it by using Business rule?
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02-28-2024 01:43 AM
Hi @BlueMani ,
No, not according to my knowledge. To make an landing page for all people, you need to set a sys_property. For setting a user specific landing page, this is done as described here: https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/t...l
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-28-2024 01:45 AM
Hi @BlueMani
It is no possible.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-19-2024 11:56 AM - edited 06-19-2024 12:13 PM
For everyone coming here after "you can't do this" answer has been marked as "correct" - You can absolutely do this, very simply and easily with a customization.
Use this information from here, we will set the homepage preference per user for Next UI:
Write a script wherever you want (such as a business rule or scheduled job) that sets this preference based on your own criteria, or own groupings of users. I wrote a scheduled job that runs every hour, which sets this preference for all ITIL users to value now/sow, and all non-itil users to pa_dashboard. You could probably make something more elegant than me, but I whipped up a scheduled job in 20 mins for our usecase.
If the link above goes dead: essentially, with your script, for each user, set a 'sys_user_preference' to whatever URL you want. If you want a workspace, set the value of the preference to "now/[workspace_url]"
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03-13-2025 06:09 AM
Any chance you'd be willing to share your script?
Your description is EXACTLY what I'm looking for.
And I understand if you're not okay sharing it. Just figured I'd ask before reinventing the wheel 🙂