how to set list collector readonly on RITM form

[Mounika30]

how to set list collector  readonly on RITM form in service now

[Harsh Vardhan]

you can create catalog ui policy and checked the check box "Apply on requested item" as true. 

then select your list collector variable in your ui policy action and set read only as true

doc link for further details. 

https://docs.servicenow.com/bundle/madrid-it-service-management/page/product/service-catalog-managem...

[VigneshMC]

Create a catalog UI Policy , to make the field read only and check Applies on Requested Items.

[Alberto Consonn]

Hi,

create a new client script and use the following code:

g_form.setVariablesReadOnly(true); 

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Thank you

Cheers
Alberto

[anupamg]

I am able to make it as read only (greyed out in right slushbucket) thru client script onLoad but as soon as user click on Right to Left arrow sign (in yellow) it is no more read only and is able to remove items from right slushbucket.

Please help.

Thanks

Anupam